IT Specialist / Technical Support
Location: [Tijuana - Pacifico
Job Type: Full-time
About the Position
We are looking for an IT Specialist / Technical Support professional responsible for ensuring the availability, security, and optimal performance of the company's technology infrastructure while providing excellent technical support to internal users.
Key Responsibilities
- Perform preventive and corrective maintenance on computers, servers, and network infrastructure.
- Install, configure, and update hardware, software, and mobile devices.
- Manage and maintain the IT equipment inventory.
- Administer user accounts, permissions, and access to shared network resources.
- Monitor and manage internet access and web navigation policies.
- Conduct periodic security audits and ensure data backup procedures are completed.
- Maintain and update corporate websites.
- Implement and support new technology solutions and digital collaboration tools.
- Provide technical support and training to internal users.
- Lead and coordinate IT projects, including system upgrades, migrations, and continuous improvement initiatives.
Qualifications
- Bachelor's Degree in Information Technology, Computer Systems, Computer Science, or a related field.
- Minimum 2 years of experience in IT Support or Systems Administration.
- Preferred age: 28 to 40 years.
- Intermediate English proficiency.
- Experience with:
- Microsoft Windows
- Microsoft Office 365
- ERP systems
- SAI
- QuickBooks
- SQL
- FoxPro
Skills
- Strong problem-solving and analytical abilities.
- Excellent customer service orientation.
- Effective communication skills.
- Teamwork and collaboration.
- Ability to manage multiple priorities in a fast-paced environment.
We Offer
- Competitive salary.
- Full-time employment.
- Professional growth and development opportunities.
- Dynamic and collaborative work environment.
Apply today and become part of our team!
Tipo de puesto: Tiempo completo
Sueldo: $4,000.00 a la semana
Lugar de trabajo: Empleo presencial
