Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
As a Sr. Supervisor – Supplier Quality & Development, you will lead the strategy, execution, and continuous improvement of supplier quality across components used in HVAC systems (heating, ventilation, and air conditioning equipment).
This role combines technical leadership, team management, and supplier development, ensuring supplier processes are capable, materials meet specifications, and risks are proactively mitigated across both New Product Introduction (NPI) and serial production.
You will directly influence product performance, reliability, and compliance, while developing a high-performing SQE team and strengthening supplier partnerships to achieve long-term quality excellence.
This role is critical in ensuring that supplier-provided components consistently meet the performance, reliability, and regulatory standards required for HVAC systems. Through strong leadership and supplier development, you will directly enable product quality, operational efficiency, and customer satisfaction.
1. Team Leadership & Quality Operations
Lead, develop, and supervise a team of Supplier Quality Engineers and/or incoming quality personnel, setting clear objectives and performance expectations.
Coordinate on-site Quality Lab operations, ensuring capability, capacity, and alignment with inspection and testing requirements.
2. Supplier Quality Strategy & Performance Management
Define and deploy the supplier quality strategy, including qualification, certification, and ongoing performance monitoring (KPIs, scorecards).
3. NPI & Supplier Industrialization
Oversee and coordinate on-site supplier readiness activities, including audits, run-at-rate, and process validation.
Define and standardize PPAP / UPPAP requirements, ensuring alignment with customer, regulatory, and internal expectations.
4. Process Validation & Change Management
Govern supplier process validation and approval, including PFMEA, Control Plans, MSA, and process capability.
Lead supplier readiness for engineering changes, resourcing decisions, and work transfers, mitigating quality risks.
5. Supplier Development & Continuous Improvement
Lead and coach suppliers in problem-solving methodologies (8D, A3, 5-Why, etc.) to ensure robust root cause and corrective actions.
Promote best practices aligned with HVAC manufacturing requirements (e.g., leak integrity, thermal performance, durability).
6. Problem Resolution & Escalation Management
7. Cross-Functional Leadership & Stakeholder Alignment
- 5–7 years of experience in Supplier Quality, Quality Engineering, or Manufacturing Quality.
Although not necessary, it would be nice if you have:
We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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