Hiring Now!
Work from Home
Location:
Must live in the Mexicali area.
We are searching for professional and compassionate patient services representatives with GREAT communication skills. Must have strong time management, willingness to learn. Our client is a large, not-for-profit organization that provides comprehensive primary care and community health services for people living in their area. You would be a great fit for our team if you can combine superior listening and communication skills with a passion for helping people. We provide in-depth training and a pathway to success!
Job Duties and Responsibilities
Our Patient Services Representatives are responsible for making calls to patients to set up an appointment. This position will also explain programs and procedures. Must be Bilingual in Spanish/English.
Responsibilities include:
- Consistently use a professional, courteous approach to facilitate communication with patients.
- Schedule appointments and record reasons for visits on the patient notes in the scheduling software system.
- Inform patients of any preparation or special requirements for their appointments
- Provide travel directions to patients when necessary.
- Verify coverage and benefits through the online process for each appointment.
- Follow established guidelines for the use and/or disclosure of protected health information.
Qualifications
- 1+ year of experience in call center or medical reception.
- Excellent phone presence and communication skills.
- Motivated by targets and performance-based incentives.
- Bilingual (English/Spanish).
- Comfortable using multiple software applications and multitasking in a fast-paced environment.
- Passion for helping others.
Job Types: Full-time
Apply Now!
Pay: $3,500 pesos per week plus bonuses
Work Location: Work from home (must live in the Mexicali area)
Job Type: Full-time
Pay: From $3,500.00 per week
Language:
Location:
- Mexicali, B.C. (Preferred)
Work Location: Remote
