Responsibilities:
● Perform daily application operations and ensure system stability.
● Monitor application performance, identify issues, and drive resolutions.
● Assist with application deployment and upgrades.
● Maintain operational documentation and change logs.
● Provide technical support to clients and internal teams.
● Conduct system health checks and recommend improvements.
● Collaborate with development teams on application and test environments.
Requirements:
● Diploma in Computer Science, IT, Software Engineering, or related field.
● 3+ years in application operations or system administration.
● Experience in large enterprises or MNCs preferred.
● Familiarity with ITIL framework and operational best practices.
● Hands-on with monitoring tools (Nagios, Prometheus, Grafana) and automation (Ansible, Puppet, Chef).
● Proficiency in at least one scripting/programming language (Python, Java, Shell) preferred.
● Database management experience (MySQL, PostgreSQL, Oracle).
● Strong communication and collaboration skills.
● Fluent in English; additional languages (Chinese, Spanish, Malay, German, Arabic) a plus.
Job Type: Full-time
Pay: $10,000.00 - $61,000.00 per month
Work Location: In person
