PRIMARY FUNCTION:
Responsible for defining, implementing and maintaining quality assurance process controls, ensuring compliance with customer requirements, design specifications and standards applicable to our products.
ESSENTIAL FUNCTIONS:
Lead root cause analyses stemming from quality notifications and customer complaints, from initial containment to validating the effectiveness of corrective actions, coordinating the participation of the multidisciplinary team.
Validate and manage warranties, claims, and quality notifications in accordance with DPPM's external policy and applicable corporate procedures.
Ensure compliance with key quality performance indicators (DPPM, IPPM, and Scrap) within your area of responsibility, promoting their implementation and monitoring across all functional areas involved.
Define, coordinate, and lead Scrap reduction projects in critical processes and equipment, using structured problem-solving methodologies to implement corrective, preventive, and systemic actions that improve process performance.
Ensure the timely and accurate recording of scrap in SAP system, guaranteeing the integrity and reliability of the information.
Manage the daily monitoring of nonconforming materials, ensuring the effective implementation of containment actions, including the identification, selection, segregation, and disposal of affected material, in coordination with production teams.
Define, together with the Manufacturing and Production areas, the methods for selecting, reworking, or disposing of nonconforming material, guaranteeing compliance with quality requirements.
Ensure the correct identification, segregation, control, and traceability of nonconforming material, preventing its unauthorized use or shipment and ensuring customer protection.
Establish and maintain quality controls using the Control Plan as the primary tool, defining inspection and measurement methods, ensuring that equipment, instruments, gauges, and measuring standards are under metrological control for current and new products, processes, and projects.
Actively participate in the implementation, execution and maintenance of internal, process and product audits, analyzing results, managing improvement actions and promoting the continuous improvement of the Quality Management System.
