As s Specialist in Business Systems Support team, you will play a pivotal role in modeling business processes and designing solutions to meet our organization's requirements. You will work closely with end users, functional teams, and process owners to define, design, implement, as well as develop Oracle applications, the ServiceNow catalog services, and other business-related applications within the scope of the Business Systems Support team.
Experience Required
Over 3 years of experience in collecting and validating business requirements on how and why. Conducting functional testing and supporting user testing for system enhancements
More than 3 years of experience in international projects. ( is a must)
Proven experience in working as a Subject Matter Expert (SME) and individual contributor.
Strong experience in using shared work tools.
Good understanding of financial processes (P2P, O2C, R2R).
Solid knowledge of the project life cycle and the roles of project participants.
System Troubleshooting: Ability to provide hands-on support and troubleshoot system issues reported globally.
Data Structures and Systems: Verifying the feasibility of business users' requests based on existing technical systems and data structures.
Experience in maintenance of Oracle Finance Applications/Service Now(nice to have)
Soft skills:
Ability to work independently without supervision.
Ability to set priorities based on business requirements and manager's guidelines.
Proficiency in English, both verbal and written.
Collaboration: Ability to collaborating with cross-functional teams.
Problem-Solving: Strong problem-solving skills. Ability to take ownership for addressing problems.
Communication: Strong customer service skills. Strong communication skills. Ability to represent business partners on projects and initiatives. Ability to identify improvement opportunities. Ability to make an expert judgment on the requested solutions and suggest alternative approaches as needed.
Education:
A bachelors degree in Business Administration, Information Technology, or a related field.
We offer:
Benefits above the law:
Competitive salary weekly pay
Direct hiring
Major and minor medical expenses insurance
Dental and vision insurance
Life insurance
Annual performance bonus
30 days of Christmas bonus (aguinaldo)
Grocery vouchers weekly payment and Christmas bonus vouchers (December)
75% vacation premium
12 vacation days + 2 floating day
Subsidized cafeteria
Gym
Parking
Gaming room
Learning platforms
Support and sponsorship for sports events
Recognition for seniority and productivity
Job stability and career growth
Hybrid work schedule
Site: Av. Camino al Iteso #8900
Nivel de educación deseada:
Superior - titulado
Nivel de experiencia deseada:
Nivel Medio
Función departamental:
Recursos humanos
Industria:
Bienestar y Fitness
Habilidades:
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Business Systems Support
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Inglés avanzado
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Service Management
Esta vacante viene de la bolsa de empleo Talenteca.com:
https://www.talenteca.com/anuncio?j_id=69f14abb3700002e00cea27c&source=indeed