ScaleWise is a nearshore talent and delivery partner connecting skilled professionals in Mexico with US-based technology companies. We currently support the delivery team of a fast-growing SaaS company in the project and portfolio management space, helping their enterprise clients implement and adopt their platform successfully. This is a fully remote position open to candidates across Mexico, working closely with a distributed delivery team across North America.
What you'll do:
- Participate in client discovery sessions to translate business needs into technical solutions
- Configure software, workflows, reports, and integrations
- Lead or support implementation delivery from requirements through go-live
- Troubleshoot and resolve technical issues during testing and after launch
- Train end users and drive adoption of new solutions
- Document implementation work clearly for internal and client use
