Automation Support During Services
Execute automation-related tasks during preventive and corrective maintenance of filling and packaging machines.
Diagnose and resolve issues related to PLC logic, HMI interfaces, sensors, actuators, servo/drive systems, and communication networks.
Perform software adjustments, parameter tuning, and functionality testing.
Startup & Commissioning Activities
Support automation commissioning of filling equipment after overhauls, rebuilds, upgrades, or major service interventions.
Validate machine sequences, interlocks, safety circuits, and system integration with upstream/downstream equipment.
Ensure machines reach rated performance, efficiency, and quality KPIs.
Troubleshooting & Technical Support
Documentation & Reporting
Prepare service reports, findings, and recommended actions after each intervention.
Update and maintain machine configurations, software backups, and technical documentation.
Communicate technical information clearly to customers and internal stakeholders.
Customer Interaction & Technical Guidance
Provide technical guidance to operators and maintenance personnel regarding automation systems.
Train customer staff on proper use, troubleshooting, and basic diagnostics of filling automation.
Represent the company professionally on-site, ensuring customer satisfaction.
Compliance, Safety & Quality
Follow corporate safety procedures, lock-out/tag-out (LOTO), and risk assessments during all interventions.
Ensure all automation modifications comply with internal standards and customer requirements.
Promote continuous improvement and operational excellence during field activities.
Collaboration & Coordination
Work alongside mechanical, electrical, and process engineers to ensure aligned service execution.
Coordinate with project teams for upgrades, retrofits, and complex service events.
Escalate critical issues to central engineering when required.
