Clinical Coordinator – Home Health Agency
Full time: 9am-5pm est
Pay: $1300-1400 USD per month
We are seeking a Clinical Coordinator to support the day-to-day coordination of patient care for our home health agency. This person will serve as a key point of contact between patients, families, caregivers, and the agency, ensuring schedules are properly managed and everyone receives timely support and communication.
Key Responsibilities
- Coordinate and manage caregiver schedules and patient visits
- Communicate regularly with caregivers regarding schedules, changes, call-outs, and patient needs
- Speak with patients and family members to address questions, concerns, scheduling needs, and changes in care
- Find coverage when caregivers are unavailable and minimize gaps in patient care
- Follow up with caregivers to ensure scheduled visits are being completed
- Maintain accurate and up-to-date patient and caregiver information
- Communicate important updates or concerns to the appropriate clinical or management team
- Help resolve scheduling conflicts and caregiver/patient concerns in a professional and timely manner
- Maintain strong relationships with patients and families by providing excellent customer service
- Document calls, scheduling changes, and relevant patient/caregiver communications
- Assist with general administrative and coordination tasks as needed
Qualifications
- Previous experience in home health, home care, healthcare coordination, scheduling, or a similar role strongly preferred
- Excellent communication and customer service skills
- Comfortable communicating with patients, families, and caregivers throughout the day
- Strong organizational and multitasking skills
- Able to handle schedule changes and urgent situations calmly and efficiently
- Proactive and solution-oriented
- Strong attention to detail and follow-through
- Comfortable working in a fast-paced healthcare environment
Ideal Candidate
The ideal candidate is organized, dependable, compassionate, and proactive. They understand that home health scheduling can change quickly and are comfortable taking ownership of problems, communicating with multiple parties, and making sure patients are properly staffed and supported.
Job Type: Full-time
Pay: $20,000.00 - $24,000.00 per month
Application Question(s):
- What is your level of English? (B1, B2, C1, C2, Native)
- What roles have you had in healthcare before?
- Have you worked for an american company before? If so, what did you do there?
Work Location: Remote
