Intugo, in partnership with a foreign company specialized in healthcare technology and administrative services, is looking for you to become part of our team!
What you’ll do (Responsibilities):
- Handle inbound calls from patients and healthcare providers in a professional, empathetic, and courteous manner.
- Manage patient scheduling, including scheduling, rescheduling, and canceling medical appointments.
- Verify and update patient demographics, insurance details, and registration information with high accuracy.
- Document all interactions in electronic health record (EHR) systems while strictly complying with privacy and confidentiality regulations.
What we’re looking for (Requirements):
- Graduation mandate (College degree completed).
- Excellent verbal and written communication skills (Advanced/Conversational English).
- Strong ability to multitask and navigate multiple computer systems simultaneously.
- Previous experience in customer service, contact centers, or the healthcare sector is highly preferred
Perks & Benefits:
- Base Gross Monthly Salary
- 30 days of Christmas bonus (Aguinaldo).
- Monthly food vouchers.
- Private Medical Insurance.
- All statutory law benefits.
Sueldo: $19,000.00 - $19,500.00 al mes
Beneficios:
Escolaridad:
- Licenciatura terminada (Deseable)
Lugar de trabajo: Empleo presencial
