Join Our Team as an Customer Experience Concierge – Make a Real Difference from Day One
We are looking a dedicated and empathetic Customer Experience Concierge to join our team. In this role, the Customer Experience Concierge manages end-to-end post-approval client relations by conducting 18+ daily conversations with existing clients to ensure long-term retention and satisfaction. The individual proactively maintains client confidence through empathetic communication, resolving complex concerns, and identifying urgent issues for management. Additionally, the Customer Experience Concierge drives firm growth by securing Google reviews, identifying new service opportunities, and managing a high-volume referral network, all while maintaining meticulous digital documentation and performance tracking.
What You Bring:
- Previous experience in sales and marketing.
- Strong desire to positively impact people’s lives.
- Excellent communication skills, both written and verbal.
- Empathetic and able to understand clients’ needs and challenges.
- Team player with respect and integrity.
- Strong organizational skills and attention to detail.
- Resilient and able to handle setbacks with a positive attitude.
- Must be fluent in English and Spanish.
What to Know:
- This is a 100% remote position
- No legal background is required—just the right attitude and people skills
Ready to be the reason someone feels heard and supported? We’d love to meet you.
Salary:
$15,000 + monthly incentives
APPLY NOW! [email protected]
Job Type: Full-time
Pay: $15,000.00 per month
Experience:
- sales: 2 years (Required)
Language:
Work Location: Remote
