BA/BS degree in Computer Science, Engineering, Information Technology, or a related field
5 to 8 years of experience in an SAP-related IT role
Exposure to S/4HANA and ECC is preferred
Experience with NACE output determination, BRF+ and PPF
Experience with ALE / IDOC inbound and outbound integration
Experience with modern event-based, SAP API integration is preferred
Hands-on experience supporting SAP IM (Inventory Management), EWM, LE (Logistics Execution), and TM modules
Preferred experience supporting Oil and Gas, Process Industry, and/or Consumer Packaged Goods (CPG) organizations
Excellent written and verbal communication skills in English
Strong knowledge of SAP logistics processes and concepts, including delivery creation, route determination, shipping point determination, batch management, directed picking, directed putaway, shipment creation, shipment cost documents, freight orders, freight settlement and post goods issue.
Strong knowledge of SAP configuration nodes related to warehousing, logistics and transportation management process areas
Experience with Rev-Trac, Cloud ALM, or similar tools used to transport changes across system environments
Experience using ServiceNow or a similar ITIL-based service management tool to manage requests, incidents, and problems
Strong analytical and problem-solving skills
Ability to work effectively with business users, technical teams, and cross-functional stakeholders
Ability to manage multiple support issues and priorities in a fast-paced environment
Self-starter with a proactive mindset and strong attention to detai
Knowledge/Skills/Competencies
