Location: Monterrey, Nuevo Leon (On site)
Company: One Call
Position Overview
We are seeking a driven and results-oriented Recruiter with experience in high-volume hiring within BPO environments. This role is responsible for managing full-cycle recruitment processes, attracting top talent, and ensuring a seamless candidate experience while meeting aggressive hiring targets.
Key Responsibilities-
Manage end-to-end recruitment processes for high-volume roles, primarily within BPO/operations environments.
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Source, screen, and qualify candidates through multiple channels including job boards, social media, referrals, and networking.
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Conduct interviews and coordinate interview processes with hiring managers.
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Maintain a strong pipeline of qualified candidates to support ongoing hiring needs.
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Ensure timely follow-up and communication with candidates throughout the hiring process.
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Partner closely with hiring managers to understand staffing needs and define candidate profiles.
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Track and report recruiting metrics such as time-to-fill, pipeline status, and offer acceptance rates.
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Support employer branding initiatives and recruitment campaigns.
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Maintain accurate and up-to-date data in the applicant tracking system (ATS).
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Ensure compliance with company policies and local labor regulations.
Qualifications & Experience-
2–5 years of recruitment experience, preferably in BPO or high-volume hiring environments.
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Proven ability to manage multiple requisitions simultaneously in fast-paced settings.
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Strong interviewing and candidate assessment skills.
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Experience using ATS and sourcing tools (LinkedIn, job boards, etc.).
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Excellent communication and stakeholder management skills.
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Strong organizational skills and attention to detail.
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Ability to work independently and as part of a team.
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Bachelor’s degree preferred.
Preferred Skills-
Experience recruiting for customer service, technical support, or operations roles.
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High adaptability and ability to work under pressure to meet hiring targets.
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Data-driven mindset with experience tracking recruitment metrics.
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Bilingual (English/Spanish) is a must.
What We Offer-
Opportunity to work in a dynamic and fast-growing organization.
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Collaborative team environment.
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Competitive compensation and benefits.
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Career growth opportunities within talent acquisition.
