We are looking for a Training & Operations Manager to lead training for a renowned dermatological skincare brand. This role will develop field teams’ knowledge and capabilities while ensuring an exceptional customer experience through scientific education and consultative selling.
-
Deliver product, ingredient, and skincare training.
-
Train beauty advisors, dermoconsultants, pharmacy staff, and sales teams.
-
Develop training materials and e-learning content.
-
Conduct in-person and virtual training nationwide.
-
Identify training needs and evaluate learning outcomes.
-
Provide field coaching to strengthen product knowledge and consultative selling.
-
Collaborate with Marketing, Trade Marketing, and Sales teams.
-
Bachelor's degree in Training & Development, Education, Cosmetology, Business, Marketing, Health Sciences, or a related field. Equivalent professional experience will also be considered.
-
Minimum 3 years of experience as a Trainer, Educator, Field Coach, or Learning & Development Specialist within the dermocosmetics, skincare, beauty, or pharmaceutical industry.
-
Travel nationally as needed.
-
Valid driver's license and own vehicle, with availability to travel to points of sale, corporate offices, and nearby out-of-town locations.
-
Professional working proficiency in English.
-
Strong knowledge of dermatologically active ingredients, skin physiology, and skincare routines.
-
Experience developing training content and learning programs.
-
Experience using Learning Management Systems (LMS), Google Classroom, or other e-learning platforms.
-
Excellent presentation, facilitation, and public speaking skills.
-
Availability to travel nationally.
-
Exceptional communication, influential leadership, impactful coaching, and sharp analytical skills.
Compensation & Benefits Proposal
-
Base Salary: Approximately MXN $24,000.00 gross per month, based on experience.
-
Monthly Performance Bonus: Up to MXN $2,000.00 based on achievement of objectives.
-
MXN $5,000 monthly grocery vouchers.
-
MXN $3,200 monthly meal vouchers.
-
MXN $3,500 monthly gasoline allowance (gas card).
-
13% Savings Fund.
-
30 days of Christmas Bonus (Aguinaldo).
-
Benefits in accordance with Mexican labor law.
If you're excited about combining science, education, and commercial excellence while working with a leading dermatological skincare brand, we'd love to hear from you.