Provide customer service and support to English and Spanish-speaking customers.
Handle customer inquiries, requests, and follow up on cases through established channels.
Provide effective solutions while maintaining high-quality service standards.
Register and update customer information in internal systems.
Follow operational procedures and meet service performance goals.
Intermediate-Advanced English level (B2 or higher).
High School diploma preferred (not mandatory).
Availability to work 100% on-site in Guadalajara.
Must have the following documentation:
Valid INE.
RFC.
NSS.
Tax Status Certificate.
Proof of address.
Birth certificate.
Monthly salary from $14,000 MXN.
Productivity bonus.
Superior benefits from the first day.
On-site cafeteria.
Medical and psychological services available on-site.
Parking.
Game Room.
Guadalajara, Jalisco
100% On-site position
Availability for mixed schedules.
Esta vacante viene de la bolsa de empleo Talenteca.com:
https://www.talenteca.com/anuncio?j_id=6a68cfa33200003400187290&source=indeed 