What You’ll Do:
- Function as a member of the study-specific project team including understanding the systems, providing support related training of the systems
and is responsible for the completion of all support related project deliverables.
- Partner with functional area leads and senior peers to identify and evaluate fundamental issues on projects.
- Gather information regarding potential or actual risks/issues and provide detailed information to management to ensure risks/issues are surfaced and
mitigated. Serve as the primary contact for sponsors and study team members during maintenance.
- For moderately complex systems, perform study specific informal testing, create and review study specific system support guidelines for accuracy and
completeness.
- Prepare, coordinate and deliver meeting materials and communications per timeline milestones. Attend/facilitate meetings and communications with
sponsors, vendors and cross-functional team members.
- Serve as a support escalation contact for study-specific questions/issues.
Education and Experience:
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).
In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills and Abilities:
- Strong attention to detail and problem solving skills
- Strong comprehensive oral presentation and written communication skills
- Strong proficiency in computer skills with knowledge of Microsoft Word, Excel, email software, various analytics and visualization software; and proficiency with primary software used by the company
- Fundamental understanding of relational database concepts and fundamental familiarity with data manipulation tools (e.g., SQL or MS Access)
- Strong ability to adapt to changing priorities and to work as a member of a multi-disciplinary, global cross-functional team
- Basic knowledge of project management, standards and practices
- Proven ability to develop and deliver services and solutions in a collaborative and cross-functional global environment, with an understanding of the user perspective
- Effective ability to query, compile, enter, track and maintain data in systems supporting department programs and processes
- Basic familiarity of IRT system applications and concepts
Working Conditions and Environment:
- Work is performed in an office environment with exposure to electrical office equipment.
- Occasional drives to site locations with occasional travel both domestic and international.
Why Join Us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience – and where your contributions truly make a difference.
