At Beyserin Consulting, we are looking for a recent graduate or final-year student with advanced English (mandatory) and strong analytical and problem-solving skills.
No prior experience is required — we provide full training. We are seeking proactive individuals with a strong sense of ownership and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Manage and respond to user requests via email
- Analyze cases and determine the best solution
- Escalate cases when necessary
- Maintain communication with internal and external stakeholders
- Document cases and follow up until resolution
- Handle a high volume of emails (approx. 200 per day), prioritizing by urgency
Requirements (Must-have)
- Advanced English (written and spoken) — non-negotiable
- Strong written and verbal communication skills
- Ability to manage multiple tasks and prioritize effectively
- Proactive mindset and sense of urgency
- Customer-oriented attitude
Key Skills
- Analytical thinking and problem-solving
- Initiative and ownership
- Adaptability and fast learning
- Ability to work under pressure
- Creative thinking (“outside the box”)
What Will Make You Successful
- You don’t get stuck when facing challenges
- You take initiative and actively look for solutions
- You know when to solve independently and when to escalate
- You maintain a positive attitude under pressure
- You learn quickly and adapt to new processes
If you're interested, apply through this platform with your CV
Sueldo: $12,000.00 - $16,000.00 al mes
Lugar de trabajo: Empleo presencial
