Overview: The Accounts Receivable Specialist is responsible for ensuring the accurate and timely management of customer accounts receivable, contributing to cash flow and maintaining reliable financial records. The role focuses on account r
econciliation,
payment follow-up, cash application, and collaboration with internal teams and customers to resolve billing or payment issues. This position requires strong analytical and communication skills, attention to detail, and the ability to perform effectively in a dynamic,
compliance‑dri
ven environment.
Key
Responsibiliti
es:
- Manage accounts receivable and follow up on customer payments.
- Reconcile customer accounts and resolve discrepancies in a timely manner.
- Prepare aging reports and portfolio analysis.
- Maintain communication with customers to ensure timely and accurate payments.
- Ensure compliance with internal policies, procedures, and audit requirements.
- Accurately record and apply received payments to customer accounts.
- Coordinate with billing and sales teams to resolve invoicing issues.
- Monitor credit limits and support credit risk management.
- Provide support during monthly and annual closing processes.
- Maintain detailed and well-organized records of all accounts receivable transactions.
- Assist with process improvement initiatives related to collections and cash application.
- Prepare reports and analyses for management regarding accounts receivable performance.
- Respond to customer inquiries related to balances, invoices, and statements.
✅ Required Profile:
- We are seeking graduates in Accounting, Finance, Business A
dministration,
or related fields, with at least 2 years of experience in Accounts Receivable, Billing, and/or Collections.
- To be successful in the role, candidates should have: strong knowledge of accounting principles and financial reporting, experience with ERP systems (SAP, Oracle, NetSuite, among others), advanced Excel skills (pivot tables, VLOOKUP, formulas, dashboards), and experience with bank
reconciliation
s and cash application processes.
- Advanced level of English (written and spoken).
- We are looking for a highly
detail‑oriente
d and accurate individual with strong negotiation and
conflict‑resol
ution skills, and a proactive attitude toward identifying and resolving
payment-relate
d issues. The ability to work under pressure, meet deadlines, and demonstrate strong organizational and
time‑managemen
t skills is essential. A
customer‑focus
ed mindset, teamwork and collaboration skills, adaptability, and a continuous improvement orientation are highly valued. The role requires a high standard of professional ethics and careful handling of confidential financial information.
- Availability to work in a hybrid model.
This position is located at Avenida Antonio Dovali Jaime No. 70, Tower A, 14th floor, Zedec Santa Fe neighborhood, Álvaro Obregón Borough, Mexico.