At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
As a Customer Quality and Reliability Engineer (CQE), for Digital Data Networks you will be the primary quality point of contact for assigned interconnect customers, act as a bridge (project manager) between TE and customers to ensure exceptional customer experience. This includes strong collaboration with internal teams (sales, product management, engineering, and operations) to meet customer quality requirements. A key aspect of this position is to intimately monitor, and support assigned customers, resolve quality problems in a timely manner, drive continual improvement, improve customer quality scorecards, and minimize the cost of poor quality by fulfilling customer requirements, being responsive, and building customer relationships. The CQE will conduct customer onsite support as needed, evaluate product quality concerns endured in the customer integration / application process and provide feedback internally for root cause analysis and implement solutions to improve product reliability in the customer application. This position will report to the Manager of Global Quality Strategic Customer Accounts for the DDN business unit.
