This request is for an additional headcount to ensure business continuity for the Customs function. This Customs Professional role will be part of the Taxes & Customs organization, supporting the North Andina & South America region from Mexico with international trade compliance. To meet this objective, the role is structured around three core areas: operational management of regional customs activities, ensuring process compliance and data integrity through auditing and reporting, and proactive risk mitigation. This framework ensures that daily import/export operations are handled efficiently while adhering to all regulatory requirements and internal standards. Given the focus on independent process management and complex problem-solving, the ideal candidate will be a Senior Professional (P3) with advanced knowledge of Latin American import/export regulations, significant experience with customs documentation and ERP systems like SAP, and a proven ability to work with limited supervision.
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50% Regional Customs Operations Management
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Independently manage and instruct daily import/export operations for South American countries by issuing instructions to customs agents via trade management systems.
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Conduct thorough verification of complex customs and commercial documentation (e.g., invoices, packing lists, BL/AWB) to ensure full compliance with local regulations.
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Serve as a primary point of contact for customs agencies and regional logistics teams, resolving difficult operational inquiries and managing requirements for customs declarations.
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Coordinate with internal teams to ensure all necessary documentation and information is provided to customs brokers in a timely manner.
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30% Compliance, Auditing, and Reporting
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Maintain and oversee accurate, auditable records of all foreign trade operations per country, ensuring data integrity and compliance with record-keeping policies.
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Support internal and external customs audits by preparing documentation, consolidating information, and explaining operational processes to auditors.
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Consolidate data for regional performance reports and dashboards, analyzing operational KPIs to identify trends and support continuous improvement.
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Ensure all customs activities are performed in alignment with internal control procedures (ICPs) and company policies.
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20% Process Integrity and Risk Mitigation
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Proactively identify, investigate, and escalate documentary inconsistencies or compliance risks to the Regional Customs Manager for resolution.
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Contribute to the continuous improvement of customs processes and Standard Operating Procedures (SOPs) based on operational feedback and regulatory changes.
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Coach and review the work of lower-level professionals or support staff on standard operational tasks to ensure quality and consistency.
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Certified Customs Specialist (CCS)
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Bachelor's degree in Foreign Trade, International Business, Logistics, or a related field.
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Typically requires 5+ years of experience in international trade compliance or customs operations, aligned with a Senior Professional (P3) level.
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Demonstrated experience working with customs agencies and documentation requirements in Latin American countries (excluding Brazil) is highly desirable.
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Intermediate proficiency in English for reading technical documents and basic communication.
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Legal, Regulation and Compliance
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Export Control
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Rules Of Origin
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Compliance Reporting
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Internal Controls
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Ethical Standards And Conduct
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Due Diligence
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Project and Process Management
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Process Improvement
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SAP Applications
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Workflow Management
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Abilities
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Analytical Skills
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Investigation
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Collaboration
