Lead the Team. Drive Performance. Maximize Every Call.
Only A Click is a fast-growing digital marketing agency helping small businesses thrive in today’s digital-first world. We generate a consistent flow of inbound leads and rely on strong systems, accountability, and high-performance teams to maximize results.
We’re expanding our remote LATAM team and hiring a Sales Team Manager (Phone Manager) to oversee daily phone activity, coach sales reps, and ensure every opportunity is handled with excellence.
This is a leadership role for someone who understands sales performance, thrives on accountability, and knows how to get the best out of a team.
What You’ll Do
- Oversee daily phone activity across the sales team
- Ensure reps are making the right calls and following proper scripts/processes
- Monitor call quality, performance, and consistency
- Coach and develop sales reps to improve close rates and performance
- Track and report on team metrics, KPIs, and call outcomes
- Identify gaps in performance and implement improvements
- Minimize cancellation rates by improving sales quality and expectations
- Hold the team accountable for activity, follow-ups, and results
- Provide daily/weekly reports to management
Compensation
- $1,000 USD per month (Base Salary)
- Performance-based commission (based on team results)
- Long-term, stable remote position
- Growth opportunities based on leadership and results
Work Schedule
- Monday through Friday
- Must be available during U.S. business hours (EST)
- Full-time position
- Daily team check-ins and reporting required
Training & Support
- Ongoing support from leadership
- Access to CRM, call tracking systems, and internal tools
- Clear processes, scripts, and expectations
- Collaborative and performance-driven remote environment
You’re a Good Fit If You Have
- Strong English communication skills (spoken and written)
- Experience managing or coaching a sales team
- Background in call-based sales environments (preferred)
- Strong understanding of sales processes and KPIs
- Ability to enforce structure, accountability, and performance standards
- Analytical mindset with reporting experience
- High level of organization and leadership skills
- Reliable internet connection and remote work setup
What Success Looks Like
- Sales reps consistently hitting call and performance targets
- Improved close rates across the team
- Reduced cancellation rates
- High-quality calls and proper sales process execution
- Strong team accountability and consistent reporting
Job Type
Full-Time | 100% Remote
Open to candidates in LATAM / South America / Mexico
Important
All resumes must be submitted in English. Applications in other languages will not be reviewed.
Apply Now
Apply through Indeed with your resume.
Include a short answer to this question:
How would you coach a sales rep who is underperforming on calls and not meeting targets?
Job Types: Full-time, Permanent
Pay: $16,000.00 - $17,000.00 per month
Application Question(s):
- How would you handle a sales rep who is not following up with assigned leads?
Experience:
- Sales: 1 year (Required)
- Admin position/Management: 1 year (Required)
Work Location: Remote
