At GC Realty & Development, speed and accountability are part of our DNA. We're a team that gets sh*t done - no excuses, no delays, just results. If you're organized, decisive, and motivated by progress, you'll love it here.
Are you:
Someone who can keep multiple plates spinning without dropping one?
The go-to person when things get busy because you always deliver?
A calm problem-solver who communicates clearly even when the pressure's on?
If that sounds like you, our Maintenance Scheduling Coordinator role might be exactly what you've been looking for.
What We Offer
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Competitive pay range: $10.00 USD + 12% additionally in performance based compensation
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Performance-based bonus program: Team members are eligible for monthly bonuses tied to performance on key company metrics.
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Professional growth support: GC Realty allocates an annual budget to reimburse team members for approved professional development-such as training programs, certifications, or skill-building courses that enhance performance in the role.
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Remote flexibility: Work from the comfort of your home while being part of a collaborative, high-performing team.
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Strong company culture: We value ownership, transparency, and continuous improvement. You'll join a team that works hard, supports each other, and celebrates success together.
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10 days of accrued PTO in the first year
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6 US holidays plus your birthday off
Role Overview
As a Maintenance Dispatcher, you will coordinate daily maintenance operations by scheduling technicians, managing work orders, and ensuring residents receive timely and professional service. You'll be the central point of communication-balancing technician availability, prioritizing urgent requests, and ensuring work orders are completed accurately and on time.
Key Responsibilities
- Schedule and assign maintenance technicians based on skill set, location, and workload to ensure timely completion of all work orders.
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Monitor technician progress, update job statuses, and communicate changes across teams in real time through company systems (AppFolio, Podio).
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Communicate proactively with residents to confirm appointments, share updates, and manage expectations.
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Review technician timecards, materials, and notes to verify accuracy before billing or closing work orders.
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Track KPIs such as response time, completion rate, and scheduling accuracy to support continuous improvement efforts.
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Collaborate with the maintenance team to adjust coverage, resolve scheduling conflicts, and identify process enhancements.
Required Qualifications
- Minimum of 3+ years of experience in dispatching, scheduling, or maintenance coordination.
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Proven ability to manage and dispatch 3-5 technicians at once while minimizing downtime or overlap.
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Solid understanding of maintenance operations, repair timeframes, and material/labor costs.
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Strong English communication skills, both written and verbal.
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Reliable high-speed internet connection (50-100 Mbps download / 10-20 Mbps upload), dual-monitor setup, and functioning camera/microphone.
Preferred Qualifications
- Experience using work order management systems such as AppFolio, ServiceTitan, or similar platforms.
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Prior experience in property management or facilities maintenance.
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Background in customer service or client communications.
If you're ready to bring structure, communication, and efficiency to our maintenance operations, we'd love to meet you. Apply today and join a team that believes in doing things right-the first time, every time.
