Our Company
At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.
What You'll Do
We are seeking a Senior Process Analyst to support enterprise process management, business transformation, and continuous improvement initiatives across a global organization. This role is responsible for leading process discovery sessions, documenting current and future-state processes, identifying improvement and automation opportunities, and helping teams improve process quality, governance, and performance visibility.
This is a senior individual contributor role intended for a strong, hands-on analyst who can work independently, engage confidently with business and technology stakeholders, and produce high-quality outputs with limited oversight. The ideal candidate brings both structured process discipline and the practical business judgment needed to work in a fast-paced transformation environment.
Key Responsibilities
- Lead process discovery, process mapping, and documentation efforts across business and operational teams.
- Facilitate working sessions with stakeholders to capture current-state workflows, pain points, control gaps, dependencies, and improvement opportunities.
- Develop clear current-state and future-state process documentation, including process maps, SOPs, RACI views, swimlanes, and supporting narrative documentation as needed.
- Identify opportunities for simplification, standardization, automation, AI enablement, and stronger process governance.
- Help establish and reinforce process standards, documentation quality expectations, and governance practices across the organization.
- Analyze process issues and recommend actionable solutions supported by data, stakeholder input, and business context.
- Support development of dashboards, measures, and KPIs to improve process transparency, ownership, and performance management.
- Contribute to enterprise process repository maintenance, metadata quality, and process architecture alignment.
- Prepare polished materials for leadership reviews, working sessions, and decision-making discussions.
Who You’ll Work With
You will partner with business leaders, process owners, program managers, and technology teams to support transformation initiatives and operational improvements.
What Makes You a Qualified Candidate
- 5–8+ years of experience in process analysis, business process management, continuous improvement, transformation, operations, or a related field.
- Demonstrated experience leading process discovery sessions and documenting end-to-end business processes.
- Strong process mapping skills, including experience with swimlanes, workflows, SOPs, and process decomposition.
- Experience partnering with business stakeholders, cross-functional teams, and technology teams in a professional services, operations, or transformation environment.
- Strong written and verbal communication skills, including the ability to create executive-ready materials.
- Strong analytical and problem-solving skills with the ability to connect operational detail to broader business needs.
- Ability to work independently, manage multiple priorities, and maintain high-quality output in a fast-moving environment.
- Proficiency with common process and productivity tools such as Microsoft Office, Visio, Lucidchart, Blueworks, or similar process documentation platforms.
What You’ll Bring
- Experience with process governance, process architecture, enterprise process frameworks, or process maturity programs.
- Familiarity with APQC, Lean, Six Sigma, BPM, or other structured process improvement methodologies.
- Exposure to workflow automation, AI-enabled process improvement, analytics, or operational reporting.
- Experience supporting transformation programs, PMO activities, or cross-functional strategic initiatives.
- Experience working in a global shared-services, matrixed, or distributed operating environment.
Why We Think You'll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.
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