Are you an experienced Credit & Collections professional looking for stability, growth, and the opportunity to make a real impact? We are looking for a Credit Representative to manage and support a portfolio of accounts while working closely with Sales and Management in a dynamic, fast-paced environment.
In this role, you will play a key part in maintaining healthy cash flow, resolving discrepancies, and building strong relationships with internal teams and customers.
What you will do
- Manage credit and collections activities for an assigned portfolio of accounts.
- Participate in bi-weekly conference calls with Sales teams.
- Perform collection calls and emails, handling correspondence with internal and external customers.
- Negotiate collection matters, including refunds, account adjustments, discrepancies, and short payments.
- Reconcile accounts and request credit or payment applications when required.
- Review orders in a timely manner and decide whether to hold or release orders based on defined criteria.
- Reduce account delinquencies and meet departmental collection goals.
- Partner with Sales and Management to accelerate collections and ensure effective follow-up.
- Support the Credit Department and assist the Credit Manager with special projects as needed.
What we are looking for
- 3+ years of experience in Credit & Collections.
- Bilingual Spanish / English (required).
- Strong communication and follow-up skills.
- Solid analytical and problem-solving abilities.
- Detail-oriented, highly organized, and able to multitask.
- Ability to work under pressure in a fast-paced team environment.
- Basic knowledge of MS Excel.
- Strong customer service mindset.
What we offer
- On-site position in Yecapixtla, Morelos.
- Superior benefits beyond those required by law.
- Stable work environment and professional growth opportunities.
- Collaborative team culture.
If you are ready to take the next step in your Credit & Collections career and want to be part of a solid, growing organization, apply now and let’s connect.
Job Type: Full-time
Pay: $25,000.00 - $38,000.00 per month
Work Location: In person
