- Mexico City (Hybrid Role – 4 Days Office / 1 Day Home Office)
- Social Media | Creator Economy | Entertainment | Livestreaming
Join the Future of the Creator Economy
Do you enjoy working with creators, online communities, and digital platforms?
We're looking for a Creator Success & Community Specialist to help build meaningful relationships with content creators across North America while supporting the daily operations behind one of the world's fastest-growing live streaming communities.
If you're passionate about social media, digital entertainment, and helping creators succeed, this could be the perfect opportunity for you.
What You'll Be Doing
As part of our Creator Success team, you'll play a key role in supporting creators throughout their journey on the platform.
Your responsibilities will include:
- Build and maintain strong relationships with content creators and creator agencies.
- Support creators with operational processes and day-to-day platform activities.
- Review creator applications and onboarding requests with exceptional attention to detail.
- Monitor dashboards and performance reports to ensure operational excellence.
- Partner with cross-functional teams to deliver the best creator experience.
- Help organize creator campaigns, community events, and engagement initiatives.
- Identify opportunities to improve internal processes and creator satisfaction.
- Ensure all operational tasks are completed accurately and on time.
Who We're Looking For
You'll thrive in this role if you are someone who:
✔ Loves working with people and digital communities.
✔ Enjoys solving problems.
✔ Is highly organized.
✔ Pays attention to the smallest details.
✔ Can manage multiple priorities.
✔ Feels comfortable working with spreadsheets and data.
✔ Communicates confidently in both English and Spanish.
✔ Enjoys working in a collaborative, fast-moving environment.
Requirements
- Bilingual English & Spanish.
- Experience in Customer Success, Community Management, Operations, Account Management, Client Support, Partnerships, or similar roles.
- Strong communication and relationship-building skills.
- Experience using Microsoft Excel or Google Sheets.
- Ability to prioritize multiple tasks.
- High attention to detail.
- Proactive and solution-oriented mindset.
Why You'll Love Working Here
- Be part of one of the world's leading live-streaming platforms.
- Work with international teams across North America.
- Grow your career in the fast-growing creator economy.
- Collaborate with talented people in a fast-paced environment.
- Make a real impact on thousands of creators every day.
Job Type: Full-time
Pay: $25,000.00 - $28,000.00 per month
Experience:
- customer service: 6 years (Required)
- excel: 6 years (Required)
- microsoft office: 6 years (Required)
- clients facing management: 6 years (Required)
Language:
- English (minimum 80%) (Required)
Work Location: In person
