The Coca‑Cola Company is evolving into a more digital‑first, data‑driven enterprise to fuel sustainable growth, increase speed to market, and unlock new sources of value. Rapid advances in technology, data, and AI create a unique opportunity to accelerate the KO system’s next chapter of growth by reimagining our core competitive advantages. Building on a strong foundation of modernized infrastructure, global digital experiences, early data capabilities, and proven use cases, we are now shifting from early wins to scaled, end to end impact on growth, productivity, and efficiency.
This next phase moves us from an analog world to a fully digitized one, powered by a digital growth engine that embeds data, technology, and AI into our most critical business domains. Success will require more than technology implementation, it demands a strategic transformation of core capabilities, a domain based, product centric operating model, and a cultural shift toward experimentation, data and technology fluency, and seamless partnership between business and digital teams.
The Manager, Communications & Change Management is responsible for executing communication, stakeholder engagement, and organizational change initiatives that support successful delivery and adoption of digital transformation across the Operating Unit. This role partners with business leaders, product teams, HR, and Global Digital Services to ensure employees and stakeholders are informed, engaged, and equipped to adopt new digital capabilities and ways of working.
The Manager develops communication plans, coordinates stakeholder engagement activities, supports change readiness efforts, and delivers learning and adoption programs that improve business outcomes. Working across multiple transformation initiatives, this role helps translate strategy into actionable communications and change activities that enable successful implementation and long-term adoption.
Success in this role requires strong communication, collaboration, organizational change, and project management skills, along with the ability to influence stakeholders and manage multiple priorities within a fast-paced, matrixed environment.
Responsibilities include:
Develop communication materials, leadership messaging, presentations, newsletters, and engagement campaigns that promote awareness and adoption.
Partner with business leaders, Product teams, HR, and Global Digital Services to coordinate communication and change activities.
Monitor communication effectiveness, stakeholder feedback, and adoption metrics, recommending improvements where appropriate.
Support governance meetings, executive updates, and program communications by preparing reports, presentations, and progress updates.
Support engagement with Bottlers and key System stakeholders, helping drive alignment of the digital transformation agenda across forums and routines such as LATAM Digital Council, Digitecon, and the System Digital Leaders Community.
A collaborative communications and change management professional with experience supporting digital transformation, stakeholder engagement, and organizational adoption initiatives. Brings strong communication, planning, and execution skills, with the ability to manage multiple priorities while building effective relationships across business and technology teams.
Passionate about helping organizations navigate change, improve employee engagement, and deliver measurable business outcomes through effective communication and adoption strategies.
Experience & Qualifications
5–8+ years of experience in communications, change management, organizational effectiveness, HR, project management, or related fields.
Experience partnering with HR, Product, PACs, Digital, and business teams within matrixed organizations.
Experience collaborating with Bottlers, external innovation ecosystems, startups, incubators, or industry networks is preferred.
Proficiency in Microsoft 365, PowerPoint, Teams, SharePoint, and other collaboration tools.
Agile Project Management, Change Management, Data Analysis, HR Process Improvement, Talent Development
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
