Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) – Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours (flexibility required for leasing cycles, rent collection periods, and maintenance coordination)
About the Role
At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.
This is a high-ownership operational role focused on:
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Tenant communication
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Leasing coordination
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Maintenance management
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Property system updates
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Owner reporting and compliance
You will act as the operational bridge between:
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Tenants
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Vendors
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Property owners
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Internal property management teams
The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.
If you have experience with:
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Property management systems
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Leasing workflows
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Tenant communication
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Maintenance coordination
This role is a strong fit.
What You’ll OwnTenant Communication & Support-
Respond to tenant inquiries related to:
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Rent payments
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Lease terms
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Maintenance requests
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Property policies
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Track all communication within:
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Yardi
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AppFolio
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Buildium
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Similar property management platforms
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Send reminders for:
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Rent due dates
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Lease renewals
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Compliance notices
Leasing & Documentation-
Draft, review, and process:
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Lease agreements
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Lease renewals
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Tenant onboarding documentation
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Manage documentation using:
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Maintain organized and compliant tenant files including:
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Applications
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Identification records
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Inspection reports
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Signed agreements
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Support property marketing across:
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Zillow
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Apartments.com
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MLS listing platforms
Property Management Systems-
Maintain accurate records across property management software
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Track:
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Rent collections
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Delinquencies
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Occupancy status
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Late fees
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Generate and reconcile:
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Rent rolls
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Delinquency reports
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Occupancy trackers
Maintenance Coordination-
Create and assign vendor work orders
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Track maintenance tickets from start to completion
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Coordinate with tenants and vendors to ensure timely issue resolution
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Verify vendor invoices against completed work orders
Owner Reporting & Operational Updates-
Prepare:
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Owner statements
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Cash flow summaries
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Occupancy reports
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Vacancy updates
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Provide regular updates regarding:
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Rent collection status
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Open maintenance issues
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Leasing activity
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Ensure reporting is accurate and delivered on time
Compliance & Quality Control-
Ensure all tenant documentation complies with:
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Local landlord-tenant regulations
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Fair Housing requirements
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Internal compliance standards
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Maintain organized, audit-ready property documentation
What Success Looks Like-
Tenant issues are resolved quickly and professionally
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Lease documentation remains accurate and compliant
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Maintenance requests are handled efficiently
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Property systems stay updated and organized
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Owners receive timely and accurate reporting
What Makes You a Strong Fit-
Strong communication skills with tenants, vendors, and property owners
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Highly organized and comfortable managing multiple workflows simultaneously
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Detail-oriented with strong operational follow-through
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Problem-solver who balances tenant experience with operational efficiency
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Able to work independently in fast-paced environments
Requirements (Must-Have)Experience-
2+ years of experience in:
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Property management
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Leasing coordination
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Real estate operations
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Property administration
Core Skills-
Hands-on experience with:
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Yardi
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AppFolio
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Buildium
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Similar property management systems
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Strong Microsoft Office and Google Workspace skills
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Familiarity with:
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Lease documentation
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Rent collection workflows
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Tenant communication processes
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Strong written and verbal English communication
Nice to Have-
Experience managing portfolios of 100+ units
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Multi-state property management experience
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Familiarity with:
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Security deposits
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Trust accounting
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Owner statements
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Property accounting workflows
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Experience in:
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Residential property management
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Commercial real estate
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Mixed-use portfolios
What a Typical Day Looks Like-
Respond to tenant inquiries and maintenance requests
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Process leases, renewals, and tenant documentation
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Update rent payments and occupancy records in property systems
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Coordinate vendor work orders and maintenance follow-ups
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Prepare owner reports and operational summaries
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Ensure all records remain organized and compliant
In short:
You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.
Key Metrics (KPIs)-
Rent collection percentage
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Vacancy fill time
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Maintenance resolution turnaround time
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Accuracy of lease and tenant documentation
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Owner satisfaction with communication and reporting
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System and operational accuracy
Why This Role Stands Out-
High operational ownership across property workflows
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Direct impact on tenant experience and portfolio performance
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Exposure to leasing, maintenance, reporting, and compliance operations
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Opportunity to grow into:
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Property Manager
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Operations Manager
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Portfolio Coordinator roles
Interview Process-
Initial Phone Screen
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Video Interview with Pavago Recruiter
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Practical Task (lease processing or owner reporting scenario)
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Client Interview
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Offer & Background Verification
Apply Now
If you:
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Thrive in organized, operations-heavy environments
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Enjoy coordinating property workflows and tenant communication
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Can manage multiple moving parts without losing accuracy
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Want to grow within real estate and property operations
This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.
