Build relationships. Create exceptional experiences. Help grow a company that cares.
Some people answer phones.
Others create experiences that people remember.
At HD Clean, we believe every conversation matters.
A phone call can ease someone's stress.
A text can build confidence.
An email can earn a lifelong client.
We're looking for someone who understands that exceptional service begins long before our technicians ever arrive at a client's home.
If you genuinely enjoy helping people, communicating with confidence, solving problems, and guiding conversations with care, this may be the opportunity you've been looking for.
This isn't a passive administrative role.
It's an opportunity to become a trusted advisor for our clients while helping drive the continued growth of a company built on service, professionalism, and people.
WHO WE ARE
HD Clean was founded in 2019 with a simple mission:
To deliver exceptional cleaning services that promote health, comfort, and peace of mind—transforming everyday places through care, consistency, and a commitment to excellence.
Everything we do supports that mission.
We're an employee-first company that believes exceptional client experiences begin with exceptional teammates. As we continue expanding—including the launch of our Anchorage location—we're looking for people who want to build something meaningful alongside us.
Our Core Values:
- Inspirational
- Disciplined
- Accountable
- Transparent
- Aligned
- Results Oriented
These aren't words on a wall. They're the standards we hire, coach, and promote by.
WHAT YOU'LL DO
You'll become one of the first voices clients hear and one of the biggest reasons they choose to trust HD Clean.
Your responsibilities will include:
- Answering inbound calls, texts, and emails
- Helping prospective clients understand our services
- Guiding qualified leads into booked appointments
- Following up with prospective clients
- Scheduling and coordinating services
- Supporting technicians with schedule updates and communication
- Resolving client concerns with professionalism and empathy
- Maintaining organized records and systems
- Working closely with leadership to deliver an exceptional client experience
We don't believe in high-pressure sales.
We believe in listening first, asking thoughtful questions, understanding people's needs, and helping them make the right decision. When you consistently serve people well, growth naturally follows.
WHAT SUCCESS LOOKS LIKE
Success isn't measured by how many calls you answer.
It's measured by the experience you create.
Successful people in this role:
- Make every client feel heard, valued, and respected
- Build trust through honest communication
- Turn inquiries into loyal, long-term clients
- Keep schedules organized and running smoothly
- Solve problems before they become frustrations
- Take ownership without waiting to be asked
- Represent HD Clean with professionalism in every interaction
When you succeed, our clients feel cared for, our technicians are supported, and our company grows stronger.
THIS ROLE ISN'T FOR EVERYONE
Please don't apply if you:
- Prefer minimal interaction with people
- Avoid difficult conversations
- Become overwhelmed by changing priorities
- Need constant supervision
- Resist accountability or feedback
- Struggle to stay organized
Our standards are high because our clients trust us with their homes.
YOU'LL THRIVE HERE IF YOU
- Love helping people
- Enjoy building relationships
- Communicate with confidence and professionalism
- Stay calm under pressure
- Learn quickly and embrace feedback
- Take ownership of your work
- Enjoy sales because you enjoy serving people—not because you enjoy pressure
- Want to grow both personally and professionally
COMPENSATION & BENEFITS
- Paid training
- Competitive base compensation
- Performance bonuses averaging $750–$1,500+ per month
- Fully remote position
- Full-time schedule
- Employee-first culture
- Direct mentorship and support from leadership
GROWTH OPPORTUNITIES
We're building careers—not just filling positions.
As HD Clean continues to grow into new markets, strong performers will have opportunities to advance into roles such as:
- Senior Coordinator
- Operations Coordinator
- Multi-Location Operations Support
- Operations Leadership
We believe promoting from within is one of the best investments we can make.
If you're willing to grow, we'll invest in helping you get there.
WHAT WE EXPECT
- A quiet, professional remote workspace
- Reliable high-speed internet
- Strong written and verbal communication skills
- Comfort using phones, email, text, Zoom, and scheduling software
- Consistent professionalism, organization, and follow-through
HOW TO APPLY
We value people who communicate well, take initiative, and follow instructions.
Please email [email protected] with:
- Your resume
- Subject line: Office Coordinator — Favorite Book
- A 2–3 minute video answering the following questions:
1. Tell us about a time you turned a frustrated customer, client, or person into a positive experience. What did you do?
2. Imagine you're speaking with a potential client who says, "I need to think about it." How would you respond?
Candidates who do not follow these instructions may not be considered.
ONE FINAL THOUGHT
The people who succeed here don't see themselves as receptionists or salespeople.
They see themselves as professionals who build trust, solve problems, create exceptional experiences, and help people every single day.
If that sounds like you, we'd love to meet you.
Job Types: Full-time, Commission
Pay: $45,000.00 - $60,000.00 per month
Work Location: Remote
