Director, Plant Operations (Silent-Aire)
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Position Summary
Lead end-to-end multi-site plant operations to deliver outstanding Safety, Quality, Delivery, and Cost (SQDC) results. This role owns the daily performance and the long-term transformation of manufacturing across operations for the desired plant(s). You will build high-performing teams, simplify processes, and partner cross-functionally to meet commitments, accelerate growth, and elevate the customer experience.
Key Outcomes (first 12 months)
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Safety: TRIR/recordable incidents reduced; 100% compliance with OHS/OSHA and company safety standards.
Quality: First-pass yield
- 98% and EPPM reduction of 50% year-over-year.
Delivery:
- 95% on-time delivery and schedule adherence across all programs.
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Cost/Productivity: Labor efficiency and throughput improved via Lean/5S; departmental budget delivered to plan.
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People & Culture: Build a capable leadership bench; increase engagement measured by Your Voice results and voluntary turnover with targeted action plans.
Responsibilities
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Own daily, weekly, and monthly production performance (SQDC) with visible tiered reporting and problem-solving.
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Plan and execute production schedules; optimize shift configurations, labor allocation, and capacity to meet demand.
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Ensure robust materials flow in partnership with Procurement, Inventory, and Logistics to prevent shortages and delays.
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Maintain plant facilities readiness (security, access control, fire prevention/protection, preventive maintenance, housekeeping).
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Promote and enforce a culture of safety and well-being; lead by example.
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Responsible for appropriate staff levels to meet requirements of the department
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Ensure compliance with Johnson Controls/Silent-Aire safety programs and OHS/OSHA, Regulations, and Code.
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Drive 5S and visual management standards across all departments.
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Build and develop a high-performing operations leadership team.
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Partner with HR on workforce planning, recruitment, performance management, coaching, and retention.
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Foster an inclusive, collaborative culture grounded in accountability and continuous improvement.
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Identify and execute cost, productivity, and quality improvements; standardize best practices.
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Resolve escalated customer issues quickly; drive root-cause elimination and transparent communication.
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Collaborate with Sales, Engineering, Quality, and Supply Chain to align on forecast, design-for-manufacture, and launch readiness.
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Champion our business system for operations utilizing daily management and problem-solving to remove waste and simplify workflows.
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Establish and maintain standard work, tiered daily management, and visual performance boards.
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Implement corporate policies and operational structure; ensure regulatory and ethical compliance.
Qualifications
Required
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10+ years of progressively responsible experience in manufacturing/operations; 5+ years leading multi-department plant teams.
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Technical, engineering, or business degree (or equivalent experience); advanced degree preferred.
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Proven track record delivering SQDC results, budget, and on-time delivery.
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Knowledge of OHS/OSHA and Employment Standards; strong safety mindset.
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Proficiency with Microsoft Excel, Word, PowerPoint; ability to interpret financial statements and KPIs.
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Excellent communication, negotiation, and conflict resolution skills; strong customer orientation.
Preferred
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Lean/Kaizen/Six Sigma training; experience leading Lean.
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Experience with manufacturing engineering collaboration and ERP/MRP environments.
Competencies
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Strategic & systems thinking; decision quality.
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Coaching & talent development; builds effective teams.
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Data-driven problem solving; continuous improvement mindset.
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Stakeholder management; drives accountability and results.
Working Conditions
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Onsite role; occasional travel as needed.
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Ability to flex hours to meet production demands.
Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.
