Order Entry Specialist
An international manufacturing company is seeking an Order Entry Specialist to join its operation in Mexico.
Position Objective
Responsible for receiving, reviewing, and processing customer purchase orders in a timely and accurate manner, ensuring proper order entry into the ERP system and close coordination with internal teams such as customer service, logistics, planning, and sales to support on-time fulfillment and service excellence.
Requirements
- Bachelor’s degree in Business Administration, International Trade, International Relations, Industrial Engineering, or a related field.
- 2 to 4 years of experience in Order Entry, Order Management, Customer Service, or similar roles within manufacturing, chemical, packaging, FMCG, or related industries.
- Experience using SAP or any ERP system (Oracle, JD Edwards, among others).
- Experience processing customer orders and validating order information, pricing, product codes, delivery dates, and shipping details.
- Experience supporting B2B customers.
- Advanced English / business conversational English is required.
Responsibilities
- Receive and process customer purchase orders accurately and on time in the ERP system.
- Review order details including product codes, quantities, pricing, requested delivery dates, and shipping instructions.
- Ensure all order information is complete and aligned with internal policies and customer requirements.
- Coordinate with customer service, logistics, planning, production, and sales teams to support order fulfillment.
- Follow up on order status, changes, backorders, and delivery updates as needed.
- Resolve issues related to order discrepancies, documentation, system updates, and order processing.
- Maintain accurate records in the ERP system and generate order-related reports.
- Support continuous communication with internal stakeholders to ensure service quality and timely execution.
Knowledge and Skills
- Attention to detail
- High level of accuracy in data entry and order processing
- Sense of urgency
- Organization and follow-up
- Ability to work under pressure
- Effective communication with internal teams and customers
- Problem-solving skills
- Teamwork
- Service-oriented mindset
We Offer
- Direct hiring with the company
- Benefits above the legal requirements
- Professional development within an international company
- Excellent work environment
Sueldo: $23,000.00 - $25,000.00 al mes
Beneficios:
- Seguro de gastos médicos mayores
- Vales de despensa
Lugar de trabajo: Empleo presencial
