Resumen: The ISO Coordinator is responsible for maintaining, improving, and ensuring compliance with the organization's Quality Management System (QMS) in accordance with ISO standards and customer requirements Responsabilidades:
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Maintain and administer the Quality Management System (QMS) in compliance with ISO standards (ISO 9001 and other applicable certifications).
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Coordinate and support internal, external, customer, and certification audits.
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Develop, review, control, and update quality system procedures, policies, work instructions, and records.
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Monitor compliance with quality management requirements across all departments.
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Lead corrective and preventive action (CAPA) activities resulting from audits, customer complaints, and non-conformities.
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Facilitate root cause analysis and ensure effective implementation of corrective actions.
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Coordinate management review meetings and prepare quality performance reports.
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Track quality objectives, KPIs, and continuous improvement initiatives.
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Provide training and guidance to employees regarding ISO requirements and quality system procedures.
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Support process owners in maintaining documentation and process effectiveness.
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Ensure document control processes are followed and maintained.
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Participate in risk assessments and continuous improvement projects.
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Support customer quality requirements and compliance activities.
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Monitor changes to ISO standards and communicate requirements to relevant stakeholders.
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Promote a culture of quality and continuous improvement throughout the organization.
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Bachelor's Degree in Industrial Engineering, Quality Engineering, Manufacturing Engineering, Business Administration, or a related field.
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3–5 years of experience in Quality Systems, ISO Administration, Quality Assurance, or related functions within a manufacturing environment.
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Experience in the maquiladora industry preferred.
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Experience coordinating certification and surveillance audits.
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Strong knowledge of ISO 9001 Quality Management Systems.
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Knowledge of auditing methodologies and quality tools.
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Familiarity with CAPA, Root Cause Analysis, 8D, 5 Why, FMEA, and Continuous Improvement methodologies.
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Understanding of document control and quality system requirements.
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Strong organizational and project management skills.
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Excellent verbal and written communication skills.
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Ability to work effectively with all organizational levels.
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Advanced Microsoft Office skills, particularly Excel and PowerPoint.
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Ability to analyze data and generate quality performance reports.
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Bilingual English/Spanish preferred.
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ISO 9001 Internal Auditor Certification.
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ISO 9001 Lead Auditor Certification (preferred).
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ASQ Certified Quality Auditor (CQA) is a plus.
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Lean Manufacturing or Six Sigma certification is desirable.
