Position Purpose
A versatile position within a dynamic nonprofit that helps communities recover after disasters and gets children back in school. This position is full-time and is responsible for building and maintaining trusted relationships between All Hands & Hearts (AH&H) and affected communities while leading community engagement, capacity-building, resilience initiatives throughout the project lifecycle,
The Community Coordinator works collaboratively with program, technical, and MEAL teams to facilitate community participation, conduct participant selection and verification processes, coordinate community committees, deliver participatory training, and monitor community feedback and learning outcomes. The role supports sustainable recovery by strengthening local knowledge and capacity through training and awareness activities on topics such as Disaster Risk Reduction (DRR), Water, Sanitation and Hygiene (WASH), Menstrual Hygiene Management (MHM), First Aid, Child Rights, safeguarding, environmental awareness, and other project-specific resilience initiatives.
This position is not available to U.S. citizens. Preference will be given to qualified Mexican nationals.
Start date is October 5, 2026
Reporting Relationships
Reports to Program Director or Project Manager (as applicable)
Roles reporting to position Assistant Community Coordinator or Community Mobilizers (TBD)
The approximate number of reports 1
Essential Functions
Site Coordination, Contractor Supervision & Construction Quality
- Support the Construction Site Coordinator in supervising contractors, local masons, and skilled labor to ensure work meets approved designs, quality standards, and project timelines.
- Provide on-site technical support to contractors, Team Leaders, volunteers, and community workers as directed by the Construction Site Coordinator.
- Assist with daily site coordination, including work allocation, labor needs, and material deliveries.
- Support daily health and safety briefings and help monitor compliance with site safety protocols.
- Assist with site quality control inspections and progress tracking through work logs, site diaries, and other monitoring systems.
- When operational capacity allows, independently carry out technical site supervision and quality control tasks delegated by the Construction Site Coordinator or Project Manager.
- Support Team Leader coaching and regular site coordination meetings as required.
Community Engagement
- Engage the community by building and maintaining relationships between the community members, local authorities, community leaders, schools and partner organizations, staff and volunteers. Involve the community in decisions and provide timely, relevant, and culturally sensitive support as needed, tracking all community meetings and events.
- Facilitate meaningful community participation for the duration of the project through design, implementation, monitoring and closeout.
- Identify the community structures, its boundaries, leadership influencers and vulnerable populations through regular activities such as stakeholder and actor mapping.
- Establish and support representative community committees to ensure appropriate inclusive representation and participation of various social groups and vulnerable populations.
- Ensure clear communication between AH&H and the community:
- Identify cultural factors (bi-directional) and create appropriate guidelines.
- Provide transparency to the Community regarding AH&H projects and objectives.
- Manage expectations by clearly communicating AH&H processes and methodologies.
- Ensure communication with the local community and government authorities regarding project milestones, timelines and objectives.
- Manage communication with neighboring communities to ensure cohesion.
- Support and at times facilitate training around cultural awareness, sensitivity and local community expectations for program staff and volunteers.
Community Capacity Building
- Coordinate community education and capacity-building activities in collaboration with the Program Director, partners, and technical teams.
- Organize and support the delivery of community trainings by coordinating schedules, venues, participant mobilization, and logistics.
- Facilitate WASH and hygiene promotion sessions using participatory approaches, as appropriate.
- Support third-party facilitators and partner organizations delivering trainings on topics such as Disaster Risk Reduction (DRR), First Aid, Child Safeguarding, environmental awareness, and other project-specific resilience initiatives.
- Assist with Training of Trainers (ToT) activities where applicable to strengthen local ownership and sustainability.
- Adapt training materials and communication approaches to local languages, literacy levels, and cultural contexts.
- Support cultural orientation sessions for AH&H staff, corporate groups, donors and volunteers as needed.
Participant Selection & Community Mobilization
- Coordinate transparent and accountable participant identification, verification, and selection processes in accordance with organizational procedures and donor requirements.
- Support project registration, household assessments, and community validation exercises.
- Mobilize communities to participate in project activities, demonstrations, trainings, and community-led initiatives.
- In collaboration with the community, identify and create meaningful proposals for Community Led Projects. Empower community members throughout the creation and implementation stages of selected projects.
- Support volunteer engagement activities that strengthen relationships between volunteers and host communities.
Monitoring, Evaluation, Accountability and Learning (MEAL)
- Work with the Director of Monitoring and Evaluation to finalize context-appropriate surveys and their translations for the program M&E Plan
- Maintain accurate records of community meetings, trainings, attendance, and engagement activities.
- Conduct participant registration, pre- and post-training assessments, and participant satisfaction surveys.
- Collect, document, and respond to community feedback through established accountability mechanisms.
- Capture community engagement and capacity-building data points and collaborate closely with the MEAL team to ensure data quality.
- Support baseline, endline, and post-activity monitoring exercises related to community learning and behavior change using established survey and focus group discussion tools.
- Identify lessons learned and recommend improvements to community responsiveness strategies.
- Support the Program Director and Director of Monitoring and Evaluation in implementing meaningful community feedback and accountability frameworks.
Coordination & Program Support
- Collaborate closely with Program, Technical, Development, Communications, Operations and MEAL teams to coordinate community activities.
- Maintain network and linkage with local government as and when required.
- Act as a liaison between the local government and the program team on the ground.
- Assist PD/PM in the local hiring procedures and community support.
- Support the PD/PM and the CSC on site with required/management supervision for hired contractors, community participation and volunteer coordination as required.
- Support the Program Director in compiling program specific fortnightly and end of program reports for the organization.
- Support with the base operations and base staff management.
- Other duties as required.
Position Requirements
Education High School Diploma or equivalent. Technical training in building trades or related fields. Architect, civil engineering or structural engineering degree preferred.
Related Experience Previous experience working or volunteering with All Hands and Hearts preferred. +1 years experience working with community projects. 2+ years professional construction experience.
Special Competencies/Certifications
- Must have a valid driving license.
- confident working with Google Workspace, particularly Google Docs and Google Sheets; and Microsoft Office.
- The individual needs to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately.
- The individual is able to manage a large workload and perform in a fast-paced environment.
- Experience coordinating construction or infrastructure projects in humanitarian, community development, or recovery programs.
- Experience facilitating community engagement, trainings, or community mobilization activities.
- Knowledge of construction quality control and site safety practices.
- Strong stakeholder management and communication skills.
- Experience supporting data collection, reporting, or MEAL activities.
- Ability to supervise volunteers, contractors, and community workers in a dynamic field environment.
- Fluency in English and the local language(s) used in the project area is preferred.
Working Conditions and Physical Demands
- Constantly works in outdoor adverse weather conditions
- Frequently moves items weighing up to 40 lbs. on work site or on base
- Frequently operates computer
- Must be able to remain in a stationary position
- Living in communal environment
- High stress situations
Compensation & Benefits
- Typical starting salary is $1,200 - $1,375 USD / month, and up to $1,550 for highly qualified candidates who have previous experience in this role.
- Room & board
- Monthly R&R breaks with allowance
- Coverage for emergency medical injury or illness (if outside your country of origin)
- Visa extension reimbursement
- Travel to and from program location
Diversity is the acknowledgment, promotion and celebration of our differences and similarities. All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us. We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome.
All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, Veteran status, age, or any other protected characteristic.
