WE ARE HIRING: Group Support & Payments Coordinator
Mexico-Based | Remote
TA Pipeline LLC, a NextTrip, Inc. Company
Specializing in group travel throughout Mexico and the Caribbean.
We are seeking a highly organized, detail-oriented professional to join our Group Support & Service Team.
If you enjoy administration, customer service, are a peoples person, and working collaboratively in a fast-paced environment, we would love to hear from you.
This is an excellent opportunity for someone based in Mexico looking for a career within the travel and hospitality industry while working remotely from home.
About the Role
This is an administrative position assisting and liaising with travel agents, hotel partners, suppliers, and internal teams with groups: The main focus on day to day management, proposals, contracts, reports and payments of all groups.
Key Responsibilities
- Communicate with travel agents, hotel partners, and suppliers throughout the USA, Canada, UK, and Mexico
- Assist with group proposals, contracts, queries and reporting
- Load and manage groups within the company extranet and internal systems
- Maintain accurate and detailed group reports and payment tracking
- Provide administrative and customer support to internal service teams
- Maintain excellent housekeeping standards across systems, files, folders, and documentation
- Reconcile hotel invoices against group reports and manage payment schedules for hotels, suppliers, and travel agents
- Ensure all sales and financial reports are updated accurately and in a timely manner
- Maintain and strengthen established supplier and partner relationships and assist in buiding new relationships
This Role Is Perfect For Someone Who:
- Is based in Mexico and comfortable working remotely
- Has experience within the hotel, hospitality, or travel industry
- Understands group travel dynamics, operations and logistics
- Is flexible and willing to go the extra mile to support the team and achieve goals
- Works well independently while also being a supportive team member
- Follows instructions, procedures, and processes carefully
Requirements
- Must have your own laptop or computer
- Access to and proficiency with the latest Microsoft Office applications
- Excellent and reliable high-speed internet connection
- Fluent spoken and written English
- Advanced Excel skills, including formulas and reporting
- Proficient with technology
- Strong written and verbal communication skills
- Strong presentation and interpersonal skills
The Perks
- Remote / work-from-home position
- Mon to Fri
- Competitive pay
- Collaborative and supportive team culture
- Training and full support & development
- Career growth opportunities within an exciting and growing travel company
Interested?
We’d love to connect.
Please send your resume to:
Mike O’Farrell
[email protected]
Lugar de trabajo: Empleo remoto
