We are seeking a proactive, detail-oriented, and highly organized Travel Program Specialist to join our LATAM Travel team.
In this role, they will serve as the primary point of contact for regional travel operations, ensuring our employees experience seamless travel while staying aligned with company policies. This is an opportunity for a professional with a strong background in corporate travel and expense management who thrives in a multinational, fast-paced environment. The ideal candidate possesses a deep understanding of LATAM travel regulations, has hands-on experience with modern travel booking tools like Concur, and possesses exceptional communication skills in both English and Spanish to collaborate effectively with cross-functional teams and external vendors.
Responsibilities
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Act as the primary point of contact for all LATAM regional travel needs, coordinating complex travel arrangements and providing exceptional support to travelers
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Enforce company travel policies by applying local and regional expertise to guide and educate employees effectively
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Manage and optimize travel bookings through Concur Travel & Expense, troubleshooting and resolving any system-related issues that arise
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Educate employees on expense submission guidelines to improve clarity, ensure compliance, and streamline the reimbursement process
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Support immigration-related questions and internal processes such as Topia, and provide support letters and guidance on business visa applications
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Interact directly with local and regional travel vendors to address inquiries, resolve issues, and continuously improve service quality
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Partner with internal cross-functional teams such as Finance, HR, and Administration to align travel operations with overall business goals
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Support LATAM-specific reporting practices, internal controls, and travel audit processes
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Analyze travel data and prepare reports to identify trends, cost-saving opportunities, and areas for process optimization
Requirements
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At least 2 years of professional relevant experience in corporate travel and expense management
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Experience acting as the main point of contact for regional travel needs and coordinating complex travel arrangements while providing exceptional traveler support
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Ability to enforce company travel policies using local and regional expertise to guide and educate employees effectively
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Hands-on experience administering travel bookings through Concur Travel & Expense, including troubleshooting and resolving system-related issues
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Knowledge of expense submission guidelines and the ability to educate employees to ensure clarity, compliance, and a streamlined reimbursement process
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Familiarity with visa and immigration processes, including tools such as Topia, along with the ability to provide support letters and guidance on business visa applications
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Experience managing relationships with local and regional travel vendors to address inquiries, resolve issues, and continuously improve service quality
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Ability to collaborate with cross-functional teams such as Finance, HR, and Administration to align travel operations with overall business goals
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Experience supporting LATAM-specific reporting practices, internal controls, and travel audit processes
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Analytical skills to review travel data and compile reports that highlight trends, cost-saving opportunities, and process optimization areas
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Excellent written and verbal command of English and Spanish at a B2 level or higher
We offer
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International projects with top brands
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Work with global teams of highly skilled, diverse peers
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Healthcare benefits
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Employee financial programs
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Paid time off and sick leave
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Upskilling, reskilling and certification courses
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Unlimited access to the LinkedIn Learning library and 22,000+ courses
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Global career opportunities
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Volunteer and community involvement opportunities
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EPAM Employee Groups
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Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.
