Drive Growth in the Ultra-Luxury Segment
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests
This is a strategic revenue-generating role responsible for accelerating Silversea’s sales performance in Mexico As the face of our ultra-luxury brand in the market you will own and execute the commercial strategy driving revenue growth expanding market share and strengthening our presence across key trade partners
Silversea is the benchmark in ultra-luxury cruising known for its all-suite fleet all-inclusive offering curated global itineraries and personalized service Your mission will be to translate this value proposition into measurable sales results ensuring strong commercial execution across all channels
At Royal Caribbean Group we create unforgettable experiences for our guests and deliver industry-leading results through innovation passion and purpose We build world-class ships—and even stronger commercial careers—by empowering our people to drive growth and make an impact in global markets
We are seeking a highly driven commercially focused professional to join our team as Account Manager – Silversea Mexico based in Mexico City with openness to candidates located in Monterrey
Position Summary
What You Will Drive
Revenue Growth & Commercial Strategy
Own a portfolio of high-value trade partners and maximize revenue guest volume
- and yield performance across all accounts
- Develop and execute high-impact sales and marketing strategies aligned with aggressive revenue targets
Identify new business opportunities unlock untapped segments- and expand distribution channels within the Mexican market
Continuously analyze sales performance market trends- and customer behavior to adjust strategies and outperform targets
Account Development & Market Expansion
Build strong
- strategic relationships with key stakeholders to influence sales behavior and drive preference for Silversea
- Proactively grow existing accounts while acquiring new high-potential partners
- Position Silversea as the preferred ultra-luxury cruise brand within the travel trade ecosystem
Trade Marketing & Demand Generation
- Lead the planning and execution of integrated trade marketing campaigns that generate demand and convert into bookings
- Manage agencies and partners to deliver high-performing campaigns across digital and offline channels
Ensure timely and impactful communication of promotions product news- and sales initiatives
Sales Enablement & Training
- Design and deliver high-impact training programs that equip partners with the tools to sell more effectively and increase close rates
- Create compelling sales narratives and value-based selling strategies to differentiate Silversea in the market
Execute webinars events- and immersive experiences that drive product knowledge and immediate sales uplift
High-Impact Events & ROI Execution
Plan and deliver premium client experiences (ship visits events
- luxury showcases) with clear commercial objectives
Ensure every activation translates into measurable ROI pipeline growth- and closed sales
Performance Management & Analytics
Take ownership of sales metrics KPIs and budget performance
- ensuring maximum return on investment
Leverage data tools (including Power BI) to drive insights automate reporting- and enhance decision-making
Monitor promotions incentives- and performance programs to optimize effectiveness and profitability
What You Bring
+3 years of proven success in sales or business development ideally within luxury travel
- or high-value industries
- Strong commercial acumen with a clear track record of driving revenue growth
- Bilingual fluency: English & Spanish
Exceptional ability to influence negotiate- and build strategic partnerships
- Analytical mindset with the ability to translate data into actionable sales strategies
Highly organized results-oriented- and comfortable managing multiple priorities in a fast-paced environment
Strong communication presentation- and storytelling skills
- Advanced proficiency in Microsoft Office tools
- Flexibility to travel and adapt to a dynamic commercial environment
Ownership mentality sense of urgency- and passion for exceeding targets
Why This Role Matters
This is not just an account management role—it is a key commercial driver for Silversea in Mexico Your success will be measured by your ability to grow revenue expand the brand footprint and deliver measurable business impact in one of the most important emerging luxury markets
What team will I be a part of?
Reporting to the Sales & Brand Manager this role is the primary point of contact for internal and external stakeholders driving collaboration and commercial execution for the Silversea brand
We understand there’s a lot to consider when exploring a new opportunity Throughout the application process our recruiting team will be available to guide you and provide any additional information you may need Thank you for your interest in Royal Caribbean Group—we look forward to the possibility of welcoming you onboard
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
