Logistics & Operations Manager
(Bilingual – Spanish / English)
COMPANY SUMMARY
HexArmor® is at the forefront of innovation, delivering some of the most advanced PPE solutions for hands, eyes, and body protection. At HexArmor®, we believe safety isn't a luxury—it's a necessity. Since day one, we've collaborated with our customers to create cutting-edge PPE that keeps workers safe. Our relentless pursuit of excellence has redefined industry standards in cut, puncture, needle, and abrasion resistance—all without compromising dexterity. We are pushing excellence from head to toe with safety eyewear, helmets and face shields, hearing protection and footwear.
JOB SUMMARY
HexArmor is seeking a Logistics & Operations Manager to support the launch and growth of our Mexico operations. This is a high-impact, multi-functional leadership role designed for someone who understands logistics as one part of a broader operational ecosystem.
The ideal candidate will lead operational execution across supply chain, inventory, systems, compliance, distribution, cost optimization, and customer delivery. This role is designed for an entrepreneurial leader who wants to grow with the company and eventually take on broader leadership responsibilities across regional operations.
LOCATION
Monterrey, Mexico
TRAVEL
Up to 25–40% based on operational needs
JOB RESPONSIBILITIES
Supply Chain & Inventory Management
- Lead inventory planning, forecasting, and replenishment strategies to support customer demand
- Maintain optimal inventory levels while minimizing working capital exposure
- Own inventory accuracy, reconciliation, cycle counts, and inventory controls
- Manage inventory aging, stock rotation, and slow-moving inventory action plans
Warehouse & Distribution Operations
- Manage warehouse operations through third-party logistics (3PL) partners
- Coordinate inbound receiving, storage, picking, packing, and outbound shipments
- Ensure service levels, shipping accuracy, and operational compliance across distribution partners
- Monitor daily warehouse KPIs and implement corrective actions as needed
Warehouse Systems & ERP Integration
- Manage warehouse operations through WMS and ERP platforms
- Ensure transaction accuracy across inventory movements, receipts, shipping records, and billing
- Support continuous improvement initiatives through systems optimization
Import / Export & Customs Management
- Coordinate with customs brokers, freight forwarders, carriers, and trade partners
- Manage import/export documentation, customs clearance, classification, and compliance
- Monitor tariff structures, duties, customs fees, and trade agreements
- Identify opportunities to reduce landed costs through sourcing, routing, and trade optimization
Transportation & Freight Management
- Oversee freight execution from supplier shipment through final customer delivery
- Coordinate domestic and international transportation activities
- Monitor transit performance, freight claims, and carrier service levels
- Proactively resolve transportation delays and service interruptions
Supplier & Customer Coordination
- Serve as the operational link between suppliers, customers, sales teams, and internal stakeholders
- Support customer communication regarding order status, delivery timelines, and issue resolution
- Maintain supplier communication regarding production schedules, shipping timelines, and service expectations
- Participate in sales and operations planning activities to align inventory, purchasing, and customer demand
Performance Management & Reporting
- Own and report key operational KPIs including:
- Inventory accuracy
- On-time delivery
- Freight cost
- Customs clearance time
- Order fill rate
- Inventory turns
- Operating cost metrics
- Build dashboards and reporting tools for management decision-making
Compliance & Cross-Functional Communication
- Maintain strong communication with global operations, finance, sourcing, customer service, and leadership teams
- Ensure local execution aligns with corporate operational standards
- Ensure compliance with import/export regulations and monitor customs and regulatory changes impacting the business
QUALIFICATIONS
- 5+ years of experience in supply chain, logistics, operations, or distribution management
- Strong knowledge of international trade, customs, and import/export processes
- Experience with WMS, ERP, and operational reporting systems such as SAP, Oracle NetSuite, or similar platforms
- Experience managing 3PL providers and external logistics partners
- Strong understanding of landed costs, operational cost structures, and margin optimization
- Strong analytical, organizational, and problem-solving capabilities
- Bilingual in English and Spanish required
- Ability to travel as business needs require
ADDITIONAL COMPETENCIES
Successful candidates will embody the following traits and skills: Strategic Thinking, Problem Solving, Operational Leadership, Accountability, Continuous Improvement, Cross-Functional Collaboration, Effective Communication, Adaptability, Data-Driven Decision Making, and the ability to build scalable processes in a growth-oriented environment.
GROWTH OPPORTUNITY
This role is designed as a strategic growth position. As the Mexico business expands, this individual may grow into broader leadership responsibilities across operations, logistics, and regional business management.
COMPENSATION
Competitive Base Salary + Bonus Opportunity
ADDITIONAL BENEFITS
- Full Medical, Dental, and Vision Insurance
- 401(k) Match
- Paid Time Off and Holiday Vacation
- Opportunity to help keep people safe with a premium product
HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people's experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial. If you require a reasonable accommodation during the application or interview process, please let us know.
- Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.
