The Program Manager(NPI) manages and coordinates new customer projects, transfer projects, sustaining engineering support, and site/company Continuous Improvement Projects. Program Manager works directly with Customers, and closely with Sales Team, Quoting Team, Site Manufacturing/Engineering/Quality Teams, and Customer Service Team to drive projects from award through validation and into production.
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Overall responsibility for customer programs from award through production launch
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Deliver new projects through all phases of development and production to meet company on time delivery, quality and profitability expectations
- Develop and maintain project plans, communication plans, action trackers for all projects
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Drive innovation and technical development, including product design concepts, automation concepts, capital equipment purchases, new technologies, for critical customer programs
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Provide leadership guidance to customer, site managers, site manufacturing/quality engineers, external suppliers
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Consulting with the customer's technical personnel on product design, materials selection, and quality requirements
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Responsible for scheduling and executing customer validations in conjunction with manufacturing and quality teams
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Estimates or revises costs on existing or new molding/ assembly programs and directs modifications and changes to existing molds from customer revisions
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Responsible for tracking all active projects and communicating status to senior management
