HD Clean has grown from one location in Fairbanks to two locations with our expansion into Anchorage.
And as we grow, so does the number of people discovering HD Clean for the first time.
We're looking for an Office Coordinator who can turn those first conversations into great client experiences—and great client experiences into long-term customers.
This is not a passive administrative role.
Sales and client experience are a major part of this position.
You'll speak with prospective clients, understand what they're looking for, explain our services, follow up on opportunities, overcome objections, and confidently ask for the booking.
We're looking for someone who genuinely enjoys talking with people and wants their performance to have a direct impact on the growth of the company.
THE OPPORTUNITY
For many clients, you'll be the first person they speak with at HD Clean.
You'll work closely with our Operations Coordinator, Cleaning Technicians, and leadership team to create a smooth experience from the first inquiry through their scheduled service.
You'll help:
- Answer inbound calls, texts, emails, and online inquiries
- Understand what prospective clients need and recommend the right service
- Convert qualified leads into booked appointments
- Follow up consistently with prospective clients
- Handle common questions and sales objections
- Build relationships and trust throughout the sales process
- Schedule and coordinate client services
- Follow up with clients after their first cleaning
- Resolve client concerns professionally
- Maintain accurate client notes, tasks, and follow-up
- Work with Operations to keep client needs and schedules aligned
We don't believe in high-pressure sales.
We do expect you to sell.
That means asking good questions, understanding what matters to the client, communicating our value, addressing concerns, following up, and confidently asking for their business.
WHO WE'RE LOOKING FOR
You may be a strong fit if you:
- Genuinely enjoy talking with people
- Are confident having sales conversations
- Build rapport quickly
- Listen well and ask good questions
- Are comfortable handling objections
- Don't get discouraged when someone says no
- Follow up without needing to be reminded
- Communicate clearly and professionally
- Are organized and can manage multiple conversations at once
- Take ownership of your results
- Enjoy being measured on performance
- Want your performance to determine how far you can grow
We're not looking for someone who simply wants to work from home.
We're looking for someone who wants to build a career and produce results.
COMPENSATION
- Full-time
- Fully remote
- Paid training
- Competitive base compensation
- Performance bonuses averaging $750–$1,500+ per month
- Direct support and coaching from leadership
Your ability to build relationships, follow up consistently, and convert opportunities into clients will have a direct impact on your earning potential.
CAREER GROWTH
As HD Clean continues to grow and open additional locations, we expect opportunities for advancement across client experience, sales, and operations.
Career Ladder:
Office Coordinator → Senior Coordinator → Operations Coordinator → Operations Manager & Beyond
We prioritize developing and promoting strong performers from within whenever possible.
WHO WE ARE
HD Clean was founded in 2019 with a mission:
To deliver exceptional cleaning services that promote health, comfort, and peace of mind—transforming everyday places through care, consistency, and a commitment to excellence.
Our Core Values:
Inspirational. Disciplined. Accountable. Transparent. Aligned. Results Oriented.
We're an employee-first company, and we believe the way we treat our people directly affects the experience they create for our clients.
WHAT WE EXPECT
- A quiet, professional remote workspace
- Reliable high-speed internet
- Strong written and verbal English communication
- Comfort communicating by phone, text, email, and Zoom
- Ability to learn CRM, scheduling, and sales software
- Consistent availability during scheduled working hours
- Professionalism, organization, and follow-through
HOW TO APPLY
Email [email protected] with:
- Your resume
- Subject: Office Coordinator — Favorite Book
- A short 2–3 minute video answering:
1. Tell us about a time you successfully turned an interested prospect into a paying customer. What did you do that helped close the sale?
2. Imagine you're speaking with a potential client who likes our service but says, "I need to think about it." How would you respond?
Candidates who do not follow the application instructions may not be considered.
ONE FINAL THOUGHT
Great salespeople don't just talk well.
They listen, understand what matters to someone, communicate value, follow up, and know when to ask for the business.
If you enjoy working with people, want to be rewarded for your results, and want the opportunity to grow with a company that's expanding into new markets, we'd like to meet you.
Job Types: Full-time, Commission
Pay: $40,000.00 - $55,000.00 per month
Work Location: Remote
