About UltaHost:
Ultahost is a rapidly growing global hosting and infrastructure provider, delivering high-performance solutions including Shared Hosting, VPS, Dedicated Servers, and Cloud Infrastructure.
As we continue to expand our global hosting platform, we are looking for an experienced Head of Shared Hosting to lead the development, optimization, and scalability of our shared hosting infrastructure and platform operations.
This role will oversee the technical architecture, operational reliability, performance optimization, and strategic growth of our shared hosting services.
Role Overview
The Head of Shared Hosting will be responsible for managing and scaling Ultahost’s shared hosting platform infrastructure, ensuring high availability, security, and performance across our global hosting environment.
This role requires deep experience in Linux-based hosting environments, control panel ecosystems, infrastructure automation, and large-scale shared hosting operations.
You will collaborate closely with infrastructure, DevOps, support, and product teams to continuously improve our shared hosting platform and customer experience.
Key Responsibilities
Lead the strategy, architecture, and operations of Ultahost’s shared hosting platform
Manage and optimize large-scale Linux shared hosting environments
Oversee infrastructure built around cPanel, Plesk, DirectAdmin, or similar control panels
Ensure high availability, uptime, and performance of shared hosting servers
Design and implement scalable hosting architecture across multiple data centers
Optimize server resource utilization including CPU, RAM, storage, and network performance
Work with DevOps and infrastructure teams to improve automation, provisioning, and deployment workflows
Establish security standards and best practices for shared hosting environments
Monitor infrastructure performance and ensure proactive incident management
Manage vendor relationships related to hosting software licenses and infrastructure tools
Build and mentor a team responsible for shared hosting platform operations
Collaborate with product and support teams to improve customer experience and platform reliability
Required Qualifications
5+ years of experience in web hosting, cloud infrastructure, or large-scale hosting environments
2+ years of leadership or team management experience in infrastructure, hosting operations, or platform engineering
Strong expertise in Linux server administration (AlmaLinux, CentOS, Ubuntu, Debian) within production hosting environments
Deep understanding of shared hosting architecture and multi-tenant hosting environments
Hands-on experience with hosting control panels such as cPanel/WHM, Plesk, or DirectAdmin
Strong knowledge of web server technologies including Apache, Nginx, LiteSpeed, or OpenLiteSpeed
Experience managing large-scale shared hosting platforms serving thousands of websites or customers
Solid understanding of virtualization technologies such as KVM, Proxmox, or VMware, and experience working with virtualized infrastructure clusters
Familiarity with container technologies (e.g., Docker) and modern infrastructure environments is a plus
Experience with database systems such as MySQL / MariaDB including performance optimization in hosting environments
Strong understanding of server security practices, firewall management, and hosting environment hardening
Experience with infrastructure monitoring, alerting systems, and performance analysis tools
Good understanding of networking fundamentals including IP management, DNS, routing, load balancing, and traffic optimization
Experience designing or managing high availability and scalable hosting infrastructure
Strong communication, leadership, and cross-team collaboration skills
Professional working proficiency in English
Preferred Qualifications
Experience managing or operating large-scale shared hosting platforms serving thousands of websites or customer accounts
Strong familiarity with hosting management and billing platforms such as WHMCS, or similar hosting automation systems
Experience working with hosting control panel ecosystems including cPanel/WHM, Plesk, or DirectAdmin
Knowledge of CloudLinux ecosystem technologies such as CageFS, LVE Manager, and KernelCare
Experience with web server stacks and performance optimization, including LiteSpeed, OpenLiteSpeed, Apache, and Nginx
Familiarity with web server architecture and reverse proxy setups (e.g., Nginx or LiteSpeed in front of Apache)
Experience with hosting security tools such as Imunify360, ModSecurity, CSF, or other server security solutions
Familiarity with hosting caching technologies such as LSCache, Redis, or Memcached
Experience with DNS infrastructure and clustering systems used in hosting environments
Knowledge of backup and disaster recovery systems used in hosting platforms (e.g., JetBackup, R1Soft, or similar solutions)
Experience working with global data center infrastructure and multi-location hosting environments
Why Join UltaHost
Join a fast-growing global hosting provider
Lead the development of a large-scale hosting platform
Work with a global infrastructure and engineering team
Fully remote work environment
Opportunity to shape the future of Ultahost’s shared hosting platform
