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Digital Dexterity, Digital Learning Analyst

Takeda Pharmaceutical -
Cuajimalpa, CDMX

Información del empleo

Tiempo completo

Cualificaciones

Power BI
Administración de personal
Derecho
Informática
Inglés
Sistemas de información
Microsoft Office
Licenciatura
Confluence
IDS
Smartsheet
SharePoint

Descripción completa del empleo

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Domain expertise & content authoring: Act as subject matter expert for assigned Digital Dexterity topics (e.g., Office 365 & Teams, SharePoint, Power Platform — Power Automate/Power BI, Miro, Smartsheet, AI tools/LLMs). Produce accurate, step-by-step guides, templates, checklists, sample automations and task-based tutorials for business users.

Prompt & AI artifacts: Create and maintain a library of validated prompts, example prompts, guardrails and short demonstration flows for everyday AI (including LLM prompting patterns, safety/ethics notes and practical use cases).

Hands-on learning experiences: Design and build practical labs, walkthroughs and sandboxes (tool templates, sample datasets, reproducible automations) that let learners practice real tasks and measure competence.

Translate SME learning: Work with technical SMEs to capture tacit knowledge and convert it into clear learning content and performance support that non-technical audiences can adopt. Provide the technical backbone for IDs to design discovery-based learning modules.

Quality & governance: Ensure technical accuracy, compliance with Takeda policies (data privacy, security), and alignment with DD&T standards. Define safe usage guidance when content involves data access, scripts, automations or AI.

Collaboration with Instructional Designers: Partner closely with IDs to align learning outcomes, scope, and assessment approaches; hand off production-ready content, scenarios, job aids and acceptance criteria for Bloom modules.

Pilots & validation: Lead pilot runs for tool-specific labs and workshops, gather technical feedback, refine content, and provide recommendations for adoption and scaling.

Stakeholder engagement & enablement: Support field enablement by preparing champion packs, quick reference cards and facilitator notes intended for community leads, local L&D and business stakeholders.

Continuous improvement: Stay current on new features, releases and industry best practices for the tools in scope; surface content refresh needs and improvement opportunities.

Technical / Functional Skills

Strong practical knowledge of productivity and collaboration platforms (Office 365/Teams/SharePoint), automation solutions (Power Automate, Power BI), collaborative apps (Miro, Smartsheet, Confluence or equivalents) and similar.

Familiarity with Large Language Models and everyday AI concepts — how LLMs work, prompt engineering fundamentals, limitations, privacy/ethics considerations, and practical applications.

Proven ability to author hands-on labs, step-by-step procedures, automation templates and reusable artifacts that non-technical users can follow.

Working knowledge of instructional design principles and experience collaborating with IDs; ability to package technical content into learner-friendly formats.

Experience creating sample data sets, templates or sandbox environments for practice scenarios.

Comfortable creating quick demo videos, annotated screenshots and short screencasts or working with vendors to produce them.

Good project management skills — able to prioritize multiple content streams, manage dependencies with SMEs and meet delivery timelines.

Excellent written and verbal English; ability to write succinct technical instructions and to present technical concepts to non-technical audiences.

Behavioural Competencies

Strong learner and user-focused mindset — designs content for what people actually do instead of theoretical explorations.

Clear communicator who makes complex topics simple and actionable.

Collaborative, curious, and comfortable learning new tools quickly.

Strong attention to detail and risk awareness (data handling, security).

Pragmatic problem solver — balances ideal learning design with real-world constraints.

Essential Qualifications:

Bachelor’s degree in Computer Science, Information Systems, Instructional Design, Education, Human Factors, or a related field.

Minimum 2+ years' experience in a role combining domain technical work and learning/enablement (examples: digital adoption specialist, learning technologist, product SME for enablement, or learning analyst).

Demonstrated hands-on experience with at least two of the following sets: Office 365/Teams/SharePoint, Power Automate/Power BI, Miro/Smartsheet/other collaboration tools, or LLM/AI tooling.

Practical writing portfolio or samples of technical guides, labs, templates or job aids.

Fluent in English (speaking and writing) — required.

Desirable

Certifications such as Microsoft 365 Certified, Microsoft Power Platform fundamentals, or equivalent tool certifications.

Experience creating prompt libraries / demonstrators for LLMs or practical AI use cases.

Prior experience in a global, matrixed organization or in life sciences / regulated environment.

Familiarity with Bloom/EdCast or common enterprise LXP/LMS platforms.

Work Location: Mexico City – Santa Fe.

Hybrid model with a minimum in-office requirement of at least 10 (ten) days per month.

Locations

MEX - Santa Fe

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Description

Locations

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