Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
The Product Manager provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. Including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
Responsibilities:
- The Product Specialist provides drafting and delivery of crucial sales support to sales and service teams in the form of Request for Proposal “RFP” and Due Diligence Questionnaire “DDQ” completion, database maintenance, pitch book support, and other critical sales support assistance
- Responsible for contributing to content library, as well as identifying opportunities for quality improvements
- Ensure quality and consistency of all projects they work on
- Respond to variety of assignments across business, consultant questionnaires, and other project deemed necessary to support sales efforts
- Participate in planning sessions with the global team and, if necessary, with sales, product management, operations, subject matter experts, and senior management to gain understanding of the prospect and how to best position the RFP response Meet proposal deadlines by establishing priorities and target dates and managing to them effectively
- Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
- Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
- Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm’s reputation.
- Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 2-5 years relevant experience
- Excellent knowledge of the Investor Services and/or traditional asset manager business
- Advanced computer skills with MS Word, Outlook, Excel and PowerPoint
- Proven communications and project management skills
- Qvidian database knowledge preferred
- Demonstrates an appreciation of a diverse workforce
- Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success
Education:
- Bachelors/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
El Gerente de Control Junior es responsable de implementar, impulsar, mantener y supervisar un ambiente de control y operación adecuados, siendo un facilitador y primer contacto para el Front de Ventas, equipos de Franquicia, Control y Operaciones de Wealth Management con el fin de contribuir al desarrollo y cumplimiento de metas financieras del Negocio y minimizar los riesgos inherentes y residuales que se presentan, cumpliendo las políticas, regulación y reglamentos correspondientes con transparencia.
Responsabilidades:
- Atender con efectividad las solicitudes del Front de Ventas relacionadas a procesos y procedimientos del core del Negocio.
- Mantenerse actualizado acerca de los procesos y procedimientos del Negocio, Políticas Institucionales y Regulación aplicable.
- Integrar conocimientos profundos del área de inversiones con una sólida comprensión de las normas y prácticas aplicables.
- Proporcionar orientación, capacitación y reforzamientos necesarios para contribuir a la mejora de los procesos y procedimientos.
- Analizar y validar información compleja de manera independiente con el fin de ofrecer recomendaciones y soluciones.
- Resolución de diversas problemáticas/situaciones que se presentan en el BAU del Front de Ventas.
- Realizar revisiones de control preventivo para implementar, impulsar y mantener un ambiente de control y operación efectivos.
- Evaluar adecuadamente los riesgos para tomar decisiones, considerando y protegiendo al cliente, al Front de Ventas, áreas centrales del Negocio y la reputación de Banamex.
Calificaciones:
- Recién egresado y/o entre 1 y 2 años de experiencia en un rol relacionado
- Dominio del idioma inglés deseable
- Conocimiento y dominio de paquetería Office
Educación:
- Título Universitario/Licenciatura o experiencia equivalente
Skills:
- Sin problemas de movilidad
- Adaptabilidad
- Pensamiento crítico
- Comunicación efectiva
- Resolución de problemas
- Capacidad de aprender continuamente
- Capacidad de análisis
- Multidisciplinario
- Actitud de servicio a clientes internos
- Conocimiento de Servicios de Inversión
- Conocimiento del Negocio de Wealth Management
- Conocimiento de aplicativos ADMWIN, CitiDocs, Ondemand, Citinvest, S130, Salesforce, Nice & Nice Engaged, Platino
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Institutional Sales
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Institutional Sales Support
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Full time
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Please see the requirements listed above.
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For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
