Hey there, are you looking for an awesome in-office opportunity? (Hybrid options may be available after training). Look no further because OneSupport is hiring Client Support Representatives!
As part of our team, you'll enjoy lots of perks, like a monthly salary of approximately 20000.00 - 25000.00MXN. Plus, we'll provide you with the paid training you need to succeed in your new role. There may be the possibility of working from home as well (1-2 days a week)!
What exactly will you be doing in this new role, you ask? As a member of our client support team, you'll have the opportunity to provide troubleshooting assistance for residential and/or business customers, helping them overcome issues like slow internet speeds, outages, and email support. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day.
In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace.
Skills & Other Requirements:
- Typing speed of 40WPM with at least 80% accuracy (there is a typing test linked in the application)
- Sitting or standing at your work station for the duration of your shift minus any breaks
- Multitasking capabilities with the ability to react quickly in a fast-paced environment
- Ability to follow instructions, research and utilize resources, and adapt to changes in procedures
- This job also requires a quiet and distraction-free workspace
- Authenticator apps are required. You may utilize either a smartphone or a tablet to run the authenticator app. If using a smartphone, the device must operate on Android 8.0 or later, or iPhoneOS 16.0 or later. If using a tablet, the device must run Android 8.0 or higher, or iPadOS 15.0 or later.
Come join the OneSupport team and start a new career! Discover just how far your passion and determination can take you!
Job Type: Full-time
Pay: $20,000.00 - $25,000.00 per month
Application Question(s):
- Are you flexible on your availability for example; Open to a night shift (PM) with/without a preference?
Language:
- English (Required)
- Spanish (Required)
Work Location: In person
