Sales Follow-Up, Admin & AI/Dashboard Support (Remote – Mexico) | Luxury Real Estate Team
Compensation: $750 – $2,000 USD/month (depending on experience)
Type: Full-time contractor
Location: Remote – Mexico
Schedule: Monday–Friday, 10:00 AM–5:00 PM EST (6 paid hrs/day, unpaid lunch 12–1 PM)
English: C1 / fully bilingual — clear, neutral spoken English (client-facing role)
Do you love the phone and close conversations others would let go cold?
We're looking for someone who isn't afraid to dial, keeps impeccable notes, and enjoys building AI systems to work smarter, not harder. If you have real estate cold-calling experience and want a stable, long-term seat, keep reading.
You'll join a luxury real estate team in South Florida, combining high-volume sales follow-up with administrative support and AI/dashboard development. You'll split your time between outbound calling, CRM/dashboard work, and general admin — with room to grow into more responsibility as trust is established.
What you'll do
Follow-Up Calls (primary focus)
- Make a minimum of 30 outbound calls per day from the CRM (currently ReChat, soon transitioning to a new platform)
- Handle two call types: warm follow-ups (leads who previously raised a hand via ads or spoke with the team) and reverse prospecting (calling brokers tied to MLS listings to invite showings)
- Use the CVT method (Call, Voicemail, Text) for all outreach via RingCentral
- Log every call outcome and note accurately in the CRM — high attention to detail required given the high-net-worth client base
CRM & Dashboard (AI build-out)
- Work within Claude (Claude Pro account) to build and maintain a dashboard connected to the CRM that tracks daily follow-up activity
- Develop a follow-up tracker/check-in system so calls aren't duplicated or missed
- Explore connecting an AI note-taker to calls to auto-populate CRM notes
- Streamline related workflows (e.g., updating the marketing spreadsheet after a follow-up call/showing) to reduce manual work currently done by the Director of Operations
General Administrative Support
- Organize and maintain Google Drive folders, sorting incoming photographer images into the correct listing folders/order
- Maintain the SOP-driven subfolder structure for each new listing
- Support with general admin tasks as trust is established (note: MLS listing entry is out of scope for now)
What we're looking for
- Prior real estate cold-calling experience (required)
- Clear, neutral spoken English — non-negotiable, as this is a client-facing role
- Self-motivated and able to work with minimal day-to-day oversight
- Willing to be trained on RingCentral if not already familiar
- Detail-oriented, especially with personalization (avoiding copy/paste errors with client names)
- Strong CRM discipline and a genuine interest in AI tools
Ideal if you have
- Hybrid sales + admin experience
- Interest in building AI systems (Claude, note-takers, automations)
- A long-term mindset, not a short-term role
Job Type: Full-time
Pay: From $17,500.00 per month
Work Location: Remote