We are on the lookout for a proactive, detail-oriented, and highly organized Travel Program Specialist to become part of our LATAM Travel team.
In this position, they will act as the key coordinator for regional travel operations, guaranteeing that our employees enjoy hassle-free journeys while remaining consistent with company policies. This is a great chance for a professional with a solid grounding in corporate travel and expense management who flourishes in a multinational, fast-paced setting. The ideal candidate brings extensive knowledge of LATAM travel regulations, practical exposure to modern travel booking platforms such as Concur, and outstanding communication skills in both English and Spanish to interact effectively with cross-functional teams and external vendors.
Responsibilities
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Act as the primary contact for every LATAM regional travel requirement, arranging complex travel itineraries and providing first-class support to travelers
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Ensure adherence to company travel policies by drawing on local and regional expertise to inform and guide employees effectively
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Handle and refine travel bookings through Concur Travel & Expense, addressing and resolving any system-related challenges that come up
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Guide employees on expense submission guidelines to increase clarity, secure compliance, and simplify the reimbursement process
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Respond to immigration-related questions and internal workflows such as Topia, and produce support letters and guidance for business visa applications
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Liaise directly with local and regional travel vendors to handle inquiries, tackle issues, and progressively elevate service quality
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Partner with internal cross-functional groups including Finance, HR, and Administration to keep travel operations in sync with broader business objectives
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Contribute to LATAM-specific reporting routines, internal controls, and travel audit procedures
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Examine travel data and build reports that surface trends, cost-saving opportunities, and areas suitable for process optimization
Requirements
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No less than 2 years of applied professional experience in corporate travel and expense management
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Previous experience serving as the primary contact for regional travel needs, arranging complex travel itineraries while delivering excellent traveler support
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Capability to ensure adherence to company travel policies by using local and regional expertise to inform and guide employees effectively
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Hands-on background handling travel bookings within Concur Travel & Expense, including diagnosing and resolving system-related challenges
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Familiarity with expense submission guidelines together with the ability to guide employees to ensure clarity, compliance, and a seamless reimbursement flow
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Awareness of visa and immigration workflows, including platforms such as Topia, along with the ability to produce support letters and guidance for business visa applications
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Demonstrated history of maintaining relationships with local and regional travel vendors to handle inquiries, resolve issues, and continuously enhance service quality
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Ability to team up with cross-functional groups such as Finance, HR, and Administration to keep travel operations aligned with overall business goals
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Contribution to LATAM-specific reporting routines, internal controls, and travel audit activities
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Analytical mindset to interpret travel data and prepare reports that highlight trends, cost-saving opportunities, and process optimization areas
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Excellent written and spoken command of English and Spanish at B2 level or higher
We offer
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International projects with top brands
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Work with global teams of highly skilled, diverse peers
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Healthcare benefits
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Employee financial programs
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Paid time off and sick leave
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Upskilling, reskilling and certification courses
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Unlimited access to the LinkedIn Learning library and 22,000+ courses
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Global career opportunities
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Volunteer and community involvement opportunities
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EPAM Employee Groups
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Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.
