Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Delivery Operations Analyst is the operational backbone of the Enterprise Cloud Technology team. This person owns the full work management lifecycle — from triage and vetting through assignment, sprint planning, and release — ensuring the team delivers the right work, in the right order, with the right resources. This is a functional role that keeps the ECT delivery engine running.
Hold regular touchpoints with key business stakeholders (RevOps, Finance, CS, etc.) to stay current on their priorities, upcoming needs, and satisfaction with delivery
Sprint Planning & Delivery Cadence
Release Management & Release Notes
Own the escalation process for off-cycle deployments — evaluate urgency and impact, coordinate approvals, and manage communication to stakeholders and the Director when work needs to move outside the standard release cadence
Process & Tooling Ownership
Own team documentation in Confluence as the primary accountable party — ensuring all operational processes, team policies, and delivered solutions are documented, current, and accessible; proactively identify and close documentation gaps after each sprint or change
We also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
Benefit options include:
- Major Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Meal Vouchers
- Saving Fund
- 30 days of Christmas bonus.
- Mental Health Support Resources
- And more!
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
