Self-driven multi-tasker that monitors and controls inbound and outbound freight, making sure the plant is optimizing trailer space; carrier billing is accurate, and analyzes freight reports in search of the best shipping methods and practices.
- Coordinate the weekly freight forwarder calls to monitor all inbound ocean and air freight
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Carrier invoice review, challenge, and approval. Maintaining the inbound report updated daily, from the
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freight forwarder data
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Experience with carrier routing guides and working with carriers and suppliers to keep compliance
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International air cargo experience, quoting, shipping, monitoring
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Experience with carrier damage claims and report control for follow-up and cost visibility
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Retrieve performance reports from websites
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Proactively communicate to the internal customer the status of their shipments
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Resolve issues in a timely manner (e.g. mis-ships, claims, etc).
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Maintain Key Performance Indicators report (Freight-In and Freight-Out reports)
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Ensure all problems are addressed and researched, such as loss in transit, failed deliveries, order reroutes
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Verify bill of lading information accuracy
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Coordinate and support International Overseas FCL & LCL Exports
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Support International Overseas Parcel shipping and label creation, BSO, and support to shipping stations
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Support all logistical needs for the Hunter Douglas North America division
