Leading sales efforts and driving business growth in Yucatan Peninsula and Bajio markets for water industry products, including pumps, motors, and controls. The role emphasizes delivering excellence through the company’s five keys to success: Quality, Availability, Service, Innovation, and Cost. This individual will build strong customer relationships, manage distribution channels, and ensure company goals are achieved while adhering to regional compliance standards
Represent the company’s commitment to high-quality products in all customer
interactions.
- Ensure product installations and services meet or exceed customer expectations.
- Gather and relay customer feedback for continuous product and process
improvement.
- Develop a robust network of distributors and partners to ensure product
availability across the region.
- Monitor supply chain performance and coordinate with logistics teams to minimize
delivery lead times.
- Maintain inventory oversight to prevent product shortages.
- Conduct product training for distributors, clients, and end-users.
- Resolve customer issues promptly to maintain high satisfaction and loyalty.
- Provide exceptional customer support, including technical assistance and after-
sales service.
- Develop and execute cost-effective sales strategies while maintaining profitability.
- Analyze and manage pricing models to stay competitive in the market.
- Monitor financial performance, including sales revenues and expenses.
Additional Responsibilities:
1. Market Development:
- Research and analyze trends (opportunities and threatens), competitive analysis
in Mexican territory, with special focus on Yucatan Peninsula and Bajio regions.
- Expand the company’s market presence and brand recognition.
2. Reporting and Metrics: • Prepare detailed reports on territory performance, including sales, forecasts, and customer feedback. • Measure and track success against KPIs aligned with the five keys of success.
- Strong understanding of water systems, pumps, motors, and control technologies.
- Data driven and results-oriented
- Ability for self-learning is highly valuable
- Excellent bilingual communication skills (English and Spanish).
- Proficiency in market analysis, competitors, product understanding, etc.
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.
More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.
At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,
Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.
