Are you passionate about delivering exceptional service and fostering a warm, welcoming environment for residents and guests?
We’re excited to offer an opportunity for a Concierge/Front Desk professional who is friendly, reliable, and dedicated to creating a positive first impression.
As the welcoming face of our property, you’ll play a key role in ensuring a safe and pleasant environment for everyone. If you’re ready to make a difference and help us provide an outstanding experience for our residents and guests, we’d love to hear from you. Apply today and join our team!
Key Responsablities:
· Greet residents, guests, and visitors with a friendly and professional demeanor.
· Address and coordinate resident inquiries, requests, and concerns promptly and effectively.
· Assist with resident move-ins and move-outs, providing information and support as needed.
· Monitor and enforce property rules, ensuring residents and guests adhere to guidelines.
· Assist with maintenance orders, either on paper or through an electronic system.
· Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures.
· Assist with planning and coordinating resident events and activities.
· Promote community events and amenities to enhance resident engagement.
· Enforce security procedures and address suspicious activity.
· Manage resident communication through the resident application, including deliveries, packages, amenity reservations, and ticket requests.
Minimum Requirements
- A college degree is required and must be fluent in both English and Spanish.
- Prior customer service, front desk, and telephone experience preferred.
- Availability to work flexible hours, including evenings, weekends, and holidays if necessary.
- Dependable and punctual with strong attention to detail.
- Ability to always maintain confidentiality and professionalism.
- Excellent communication and customer service skills; strong problem-solving skills, good judgment, and attention to detail.
- Proficient in PC skills, including Microsoft Office, Word, and some Excel.
Sueldo: $18,000.00 - $20,000.00 al mes
Beneficios:
- Bebidas gratis
- Estacionamiento gratuito
- Opción a contrato indefinido
- Seguro de gastos médicos mayores
- Teléfono de la empresa
- Uniformes gratuitos
Idioma:
Lugar de trabajo: Empleo presencial
