As a Customer Quality Engineer , you will play a critical role in strengthening customer trust by ensuring fast, transparent, and effective resolution of quality concerns. You will act as the voice of the customer within our organization, turning feedback and complaints into meaningful improvements across products and processes.
You will directly influence key customer metrics such as PPM performance, response quality, and satisfaction , helping the business deliver reliable and high-quality solutions. Your work will ensure that customer issues are not only resolved—but prevented from recurring.
By collaborating closely with manufacturing, supply chain, and field teams, you will drive root cause problem solving and continuous improvement , contributing to a culture of quality and operational excellence.
