IT Operations Advanced Engineer
Monitor, attend, follow up, and close local incidents and service requests in alignment with ServiceDesk KPIs.
Ensure timely escalation and resolution of issues affecting local infrastructure performance.
Manage, follow up, and close assigned local, divisional, and global IT projects or tasks.
Coordinate planned activities with the Local IT Supervisor and ensure project deliverables are met.
Maintain the smooth operation of the Local Area Network (LAN).
Monitor all local infrastructure components using available monitoring tools.
Coordinate third‑party maintenance for hardware, software, or network components.
Manage the infrastructure lifecycle, ensuring appropriate upgrades and replacements.
Plan, evaluate, and coordinate the installation and configuration of hardware, software, and network equipment.
Implement solutions based on current needs and future growth to optimize performance and cost.
Maintain updated network site documentation at all times.
Create and deliver weekly and monthly infrastructure KPI reports.
Develop and track action registers when required, ensuring timely closure of items.
Maintain documentation required for audits, compliance, and operational continuity.
Manage the local IT budget related to infrastructure needs.
Oversee and maintain the Local Disaster Recovery Plan, ensuring readiness and alignment with company policies.
Bachelor’s degree in computer science, Information Technology, or related field.
IT knowledge and hands‑on experience with:
Server and storage devices
Network devices
Windows Operating System
Desktop and laptop hardware
Barcode and laser printers
Handheld devices
Wired and wireless network configuration
Minimum 3 years of experience in an IT Infrastructure–related position.
Minimum B2 English level (spoken and written).
Strong customer service orientation and problem‑solving skills.
Valid visa for occasional travel if required.
Willingness to work 100% on‑site.
Willingness to work off‑hours when needed (maintenance, upgrades, emergencies) (extra hours paid).
Attractive compensation package- Recognition awards, company events, family events, university discount options and many more perks.
- Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
